Student Counselor

As a Student Counselor focusing on overseas education opportunities, your primary responsibility will be to engage with prospective students through outbound calls and provide them with comprehensive information regarding overseas education opportunities, programs, courses, and application procedures. You will play a crucial role in guiding students towards suitable study destinations, universities, and programs that align with their academic background, career aspirations, and personal preferences. Evaluating student profiles to determine their eligibility for admission into various educational institutions will be an essential part of your role. - Engage with prospective students through outbound calls to provide information on overseas education opportunities, programs, courses, and application procedures. - Guide students towards suitable study destinations, universities, and programs based on their academic background, career aspirations, and personal preferences. - Evaluate student profiles to determine their eligibility for admission into various educational institutions. - Address inquiries and concerns raised by students, parents, or guardians in a timely and efficient manner. - Maintain accurate and up-to-date records of student interactions, applications, and admissions using the company's CRM system. - Stay informed about the latest trends and developments in the education sector to provide updated guidance to students. - Proven experience in a similar role as a tele-caller, customer service representative, or education counselor. - Strong verbal and written communication skills in English. - Excellent interpersonal skills to establish rapport and trust with students. - Good understanding of various study destinations, universities, courses, and educational systems. - Familiarity with the application process for overseas education, including admission requirements, documentation, and visa procedures. - Ability to work both independently and as part of a team with a proactive and self-motivated attitude. - Proficiency in using computer applications such as MS Office and CRM systems. - Adaptability to changing environments and the ability to handle stressful situations with professionalism and empathy. The company is offering a full-time position located in Calicut, Kerala, with a day shift schedule. The application deadline is 25/07/2025, and the expected start date is 20/08/2025. Required experience includes 2 years in Study Abroad counseling and 3 years in Overseas Education Counseling.,