Student Counsellor Telecaller (Fresher)

Job Title: Fresher Student Counsellor

Location: A-13A 1st Floor, Noida Sector 62 Nearest Metro Noida Electronic City, UttarPradesh

Job Type: Full Time (Work from office)

Company Name: Global Vision Overseas Careers-ISM Edutech Pvt. Ltd.

Notice Period: Immediate Joiner

Job Overview:

Fresher Academic Counsellor

Key Responsibilities:

• Student Counseling:

• Provide detailed information to prospective students about various academic programs, courses, and career paths. Guide them in choosing the right program based on their interests, goals, and academic background.

• Admissions Process Assistance:

• Assist students with the application process, including eligibility criteria, required documents, and deadlines. Ensure that all student inquiries are responded to promptly and effectively.

• Follow-up:

• Conduct follow-up calls and emails with prospective students to track their interest, answer additional questions, and help them through the decision-making process.

• Personalized Guidance:

• Offer personalized counseling based on the student's academic background, career goals, and personal aspirations. Provide recommendations and insights to help students make informed decisions.

• Data Management:

• Maintain accurate and up-to-date records of all student interactions, inquiries, and applications. Ensure that the student database is updated regularly.

• Communication:

• Collaborate with internal teams (admissions, marketing, faculty, etc.) to ensure smooth communication and understanding of student needs and queries.

• Customer Service:

• Provide exceptional customer service to students, parents, and stakeholders. Address concerns, provide timely responses, and ensure positive interactions at all stages of the counseling process.

Skills and Qualifications:

• Educational Background:

• A Bachelor's degree in any field (preferably in education, psychology, or a related field). Fresh graduates are welcome to apply.

• Strong Communication Skills:

• Excellent verbal and written communication skills in [insert preferred language].

• Interpersonal Skills:

• Friendly, approachable, and able to build rapport with students and parents. Strong listening and problem-solving skills.

• Tech-Savvy:

• Comfortable with MS Office Suite (Word, Excel, PowerPoint) and experience with CRM or student management systems is a plus.

• Organizational Skills:

• Ability to manage multiple tasks and deadlines efficiently. Detail-oriented and highly organized.

• Team Player:

• Able to work collaboratively within a team and contribute to achieving team goals.

• Adaptability:

• Ability to handle changes and work in a fast-paced environment. Open to learning and adapting to new systems and processes.

Company Description

Global Vision Overseas Career-ISM Edutech Pvt Ltd is a leading educational consultancy firm specializing in guiding students through the process of studying abroad. Our team of dedicated counselors provides expert advice and support to students aspiring to pursue higher education in the United States, United Kingdom, and Canada Germany, . We are committed to helping students achieve their academic and career goals through personalized guidance and comprehensive services.

How to apply

Interested candidate can submit their resume and cover letter to hr@ismedutech.com with and Whatsapp on 8448688237 "Study Abroad Counsellor (Country Name)" in the subject line