Store Manager/Watches Showroom

Store Manager – Watches Showroom

Job Summary:
We are looking for a highly responsible, confident, and customer-oriented Store Manager to lead our premium Watches Showroom. The ideal candidate will oversee all showroom operations, manage the sales team, ensure high-quality customer service, maintain inventory accuracy, and achieve sales targets. This position requires strong leadership qualities, product knowledge of watches, and excellent communication skills.

Key Responsibilities:

• Supervise and manage daily operations of the watch showroom to ensure a smooth and professional customer experience.
• Lead, train, guide, and motivate sales executives to achieve individual and store-level sales targets.
• Welcome customers, understand their requirements, and ensure they receive expert guidance related to watch brands, models, features, and pricing.
• Handle customer complaints, queries, and exchange requests with patience and professionalism.
• Maintain excellent merchandise presentation, display arrangements, lighting, and overall showroom hygiene.
• Oversee stock management: monitor inventory levels, conduct stock audits, and coordinate with suppliers for timely replenishment.
• Ensure all watches are properly tagged, cleaned, and displayed, including premium and limited-edition collections.
• Analyze daily sales reports, track performance, and share weekly/monthly reports with management.
• Implement promotional activities, festive offers, and marketing strategies to increase footfall and sales.
• Manage staff schedules, attendance, performance evaluations, and maintain discipline within the team.
• Ensure accurate billing, manage cash/card/UPI transactions, and oversee POS operations.
• Build strong relationships with customers, vendors, and team members for long-term business growth.
• Stay updated with new watch launches, brand updates, technical features, and current market trends.
• Ensure the showroom follows all operational, safety, and security guidelines.

Required Skills & Qualifications:

• Graduate in any discipline; specialization in retail management is a plus.
• 2–3 years of experience in retail management, preferably in watches, , or premium accessories.
• Strong leadership, interpersonal, and problem-solving skills.
• Excellent communication skills in Hindi and English.
• Good knowledge of inventory control, retail operations, and customer service.
• Well-groomed, punctual, and capable of handling pressure during peak sales periods.

Job Location - Karol Bagh, Delhi

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

• 4 yrs: 3 years (Preferred)

Work Location: In person