Job Description

Retail Operation Implementation of Organization strategies Analyses store report and budgets. Responsible for increasing sales. Ensuring proper merchandise in the store Manage, maintain and submit timely report as required of all merchandise and non-merchandise stock. Accountable for Inventory handling & integrity issues. Maintain the weekly Roster Building and retaining customer relationship through continuous interaction and customer engagement. To ensure the effectiveness for process improvements, training need analysis and stock management. Maintain security controls-cash, keys, alarms and stock. Business Development Implement and monitored processes related to area operations. Plan and Implement promotional plans. Meeting targets effectively Team Management Ensure that the staff is fully updated and trained on product knowledge, Schemes and customer service expectations. Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control, effective employee turnover. Creating growth path for deserving, identified and eligible employees. Miscellaneous To initiate tie ups with brands / retailers with an objective to increase footfalls for stores To initiate tie-ups with different media to ensure increased brand visibility To create alliances with external partners to increase value addition to the existing customer base. To conduct customer research to understand customer perception/ feedback on various marketing led activities To plan and execute innovative ideas with regards to marketing income Other Benefits Performance Based Incentives Commission PF Facility