Store Logistics Executive

Job Title: Stores & Logistics Executive / Manager(Responsible for Inventory, Packing, Dispatches, Courier Management, Import & Export Operations)

Key Responsibilities:

• Oversee complete stores and end-to-end logistics operations (receiving, storage, packing, dispatches, courier coordination, import & export documentation and compliance).
• Ensure 100% inventory accuracy and zero discrepancies through systematic stock management and regular audits.
• Maintain optimum stock levels (min-max) to avoid stock-outs or overstocking while supporting sales/production requirements.
• Receive inward goods (local purchases, imports, customer returns, inter-branch transfers):
• Verify quantities, batch numbers, expiry dates (if applicable), and physical condition against purchase orders, packing lists, and invoices.
• Inspect for damages, defects, or discrepancies and initiate GRN (Goods Receipt Note) only after quality clearance.
• Coordinate with purchase and quality teams in case of rejections or shortages.
• Accurately update stock records in ERP/WMS system in real-time.
• Organize and maintain systematic storage:
• Implement FEFO/FIFO/LIFO as per product requirement.
• Allocate proper bin/shelf/rack locations and ensure clear labeling of all storage areas.
• Maintain cleanliness, proper ventilation, temperature/humidity control (especially for sensitive items).
• Ensure safe stacking and adherence to weight limits to prevent accidents or damage.
• Conduct daily cycle counts and quarterly/half-yearly full physical stock verification; reconcile variances and report root causes.
• Generate stock reports (aging, slow-moving, non-moving, near-expiry, etc.) and highlight risks to management.

Packing & Packaging Responsibilities:

• Plan and prepare adequate packing materials (cartons, bubble wrap, pallets, straps, corner protectors, silica gel, edge guards, etc.) based on daily dispatch plan.
• Select appropriate packaging type (standard, fragile, hazardous, temperature-controlled, export-worthy) as per product nature and customer requirement.
• Ensure correct labeling:
• Product labels, barcodes, batch/serial numbers.
• Shipping marks, Fragile,This Side Up,Handle with Care, etc.
• Hazardous material labels (if applicable).
• Export labels (country of origin, HS code, net/gross weight, dimensions).
• Perform pre-packing inspection of every item for defects, damage, functionality, and completeness of accessories.
• Pack items securely to withstand multiple handling and long transit (use void fillers, corner protection, double boxing for high-value items).
• Weigh and measure every package accurately and update details in system.
• Prepare packing lists, commercial invoices, and other documents for domestic and international shipments.

Dispatch & Courier Management:

• Prepare daily dispatch plan basis sales orders, production schedule, and customer priorities.
• Coordinate with sales/customer service for any special instructions (urgent delivery, specific courier, time slots).
• Book couriers (DHL, FedEx, Blue Dart, Delhivery, DTDC, surface transport, air freight, sea freight, etc.) at optimum cost.
• Generate airway bills, lorry receipts, bills of lading, and e-way bills.
• Ensure on-time handover to courier/transport with proper acknowledgment.
• Track shipments in real-time and proactively update customers on status/delays.
• Handle proof-of-delivery (POD) collection and filing.
• Resolve delivery failures, return-to-origin (RTO), and lost-in-transit cases.

Import & Export Responsibilities:

• Coordinate with CHA (Custom House Agents), freight forwarders, and shipping lines for import/export shipments.
• Prepare and verify export documentation:
• Commercial invoice, packing list, certificate of origin, SDF, shipping bill, ARE-1 (if applicable), IEC-based documents.
• Ensure compliance with customs regulations, Incoterms, and destination country requirements.
• Arrange pre-shipment inspection, fumigation, phytosanitary certificates, health certificates wherever required.
• Track import containers/courier parcels and ensure timely customs clearance and delivery to warehouse.
• Maintain records for duty drawbacks, DEPB, GST refunds, and advance authorizations.

General Responsibilities:

• Ensure full compliance with safety, health, and environmental regulations in the warehouse.
• Train and supervise packing staff, loaders, and helpers.
• Continuously improve processes to reduce packing standards, reduce damages/RTO, and optimize logistics costs.
• Maintain all statutory records and facilitate internal/external audits.
• Any other task assigned by management related to stores and logistics.