Staff Systems Analyst

Job Description

We are seeking a dynamic Workday Integration Specialist with strong Workday functional knowledge to join our People Tech team This role bridges the gap between business and technology, combining Workday integration expertise with hands-on configuration and functional support across key HR modules The ideal candidate will contribute to both the strategic and operational aspects of our HR technology landscape, helping implement seamless integrations, manage Workday configuration, and support application lifecycle needs in collaboration with global HRIS, infrastructure, and IT operations team As a Systems Analyst, you will be part of our People Technology Operations team to help monitor, support and enhance our HR platform in an agile environment You will work independently with minimal insight to monitor and support HR applications to Visa s high standards As part of this self-driven team, you will have total ownership of the solutions we provide for our HR and Learning customers making availability, performance, security, and reliability critical to our success You will work with colleagues, who will support and challenge you daily If this sounds exciting, we want to chat and tell you more about our work culture and environment and see if this will be a good fit for both of us Record all application-related problems reported by end users in the Issue tracking software. Categorize and offer diagnoses for reported issues using SOP documents and knowledge articles. Provide timely status updates on all logged issues and ensure timely closure thereby adhering to the compliance policies. Maintain strict compliance with SLAs for all tasks and issues being handled. Collaborate with the Application Development team and other cross functional teams to address issues promptly as needed. Basic Qualification 5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a Ph