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Uniphore Software Systems logo

Staff Software Engineer (C++/C# with SIP/RTP)

1 - 4 years

3 - 6 Lacs

bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

c++ networking ivr dns sip vlan troubleshooting cisco dhcp crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who You Are
  • Strong sense of ownership, accountability, and business acumen
  • Passion for your teams vision/mission & the entrepreneurial drive to make things happen
  • Mentor the team in growing and reaching their full potential
  • Passion for designing modular systems using reusable components, SDKs, and robust APIs
  • Collaborate, socialize, and drive cross-team technical initiatives
  • Possess can-do attitude and strong work ethic. Act with empathy and humility
Must Have Skills
  • 5+ years experience in software development including designing, building, and managing high-scale, mission-critical real-time production systems
  • Strong proficiency in C/C++/C#
  • Good understanding of contact center operations including ACD, IVR, and CRM integration
  • Strong knowledge in recording solutions like redbox/verint/nice/calabrio
  • Deep expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems
  • Hands on experience with SIP, CTI, SDP, RTP, CSTA/TSAPI and NATS
  • Advanced knowledge of packet capture, dissection and protocol decoding
  • Experience with SSL/TLS decryption
  • Experience in networking - DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc
  • Strong coding skills with an eye for using the right algorithms and data structures
  • Excellent troubleshooting, analytical and decision-making skills
  • Disciplined approach to documentation
  • Ability to lead, partner, and collaborate cross functionally across an engineering organization
Bachelor s or master s degree in engineering, Computer Science or equivalent experience

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