Staff Engineer, IT Infrastructure & Network

Staff Engineer, IT Infrastructure & Network

Core Responsibilities

Network Maintenance & Monitoring

• Monitor and maintain LAN/WAN infrastructure, wireless networks, and VPNs.
• Conduct regular performance assessments and implement optimizations.

Troubleshooting & Escalation

• Resolve escalated network issues from L1 support.
• Diagnose complex routing and switching problems (BGP, OSPF, EIGRP).

Configuration & Upgrades

• Configure routers, switches, firewalls, and network security protocols.
• Perform system upgrades, patches, and firmware updates.

Project & Process Management

• Plan and execute network projects aligned with business requirements.
• Document configurations and maintain compliance with ITIL/ITSM frameworks.

Collaboration & Leadership

• Work with cybersecurity, infrastructure, and application teams.
• Mentor junior engineers and contribute to skill development.

Additional Responsibilities

• Maintaining budgeting : CAPEX, OPEX, PR/PO.
• Support Infrastructure related projects . Planning , Initiaitng, Execution, Monitoring & Control, Closure.
• Owning Infrastructure processes and drive for continuos improvements.
• Support in Internal & External audits.
• Understanding and know how on compute technologies. Like. SAN / NAS, Virtulization, Data Center technologies.
• Lead technical teams for technical evaluation and capacity planning to meet future business/IT needs
• Perform talent management role to hire, train and develop team members to high performing individuals
• Drive prompt resolution and problem investigations for operational incidents

Certification

Must Have

Requirements:

• Bachlore / Master degree in computer science or engineering.
• Minimum 10 years of experience.
• Must have worked in 24x7 operational manufacturing plant.
• Good and Effective communication skills. Should be able to work with global teams.
• Strong troubleshooting and analytical skills.
• Creative and effective problem-solving skills using 8D with good conceptual and analytical ability
• Excellent project management ability to comprehend customers’ needs, organize, delegate and manage tasks to deliver services that exceed customer expectation