Staff DevOps Engineer

Job Description Summary

We are seeking a highly skilled and experienced Staff DevOps Engineer to join our Smart Factory Saas Team. This role requires deep expertise in AWS, cloud infrastructure, automation and CI/CD practices to support and enhance our enterprise SaaS platform. The ideal candidate will have a strong hands-on experience in building and managing scalable, secure and resilient cloud environments, with a strong passion for process optimization and automation. You will play a pivotal role in establishing best pracices and innovative solutions to ensure continuous delivery and highly available SaaS platform.

Job Description

Roles and Responsibilities

• Design, implement and maintain highly scalable and secure cloud environments on AWS.
• Manage and optimize AWS services including VPC, EC2, EKS, RDS, AppStream and other key cloud components.
• Develop and maintain CI/CD pipelines using GitHub, GitHub Actions, Jenkins, ArgoCD and GitOps methodologies.
• Define and implement Infrastructure as Code (IaC) using Terraform/OpenTofu, Crossplane or CloudFormation.
• Establish and improve monitoring and alerting solutions using OpenTelemetry (Otel), SignalFX, CloudWatch and Splunk.
• Develop automation scripts and tools using GitHub Actions, Jenkins or other scripting languages.
• Basic troubleshooting and optimize PostgreSQL, SQL and RDS databases for performance and reliability.
• Enforce security best practices in cloud environments and advocate for secure SDLC processes.
• Drive adoption of ITIL and Agile methodologies to ensure efficient operations and incident management.
• Collaborate with cross-functional teams in a geographically distributed environment.
• Work with developement teams to understand application requirements and ensure smooth integration and deployment.
• Create and maintain detailed documentation for systesm, processes and configurations.
• Mentor junior engineers and provide technical leadership to the DevOps team.

Education Qualification

Bachelor's Degree in Computer Science or STEM Majors (Science, Technology, Engineering and Math) with advanced experience.

Desired CharacteristicsTechnical Expertise:

• 8+ years of strong hands-on experience in DevOps, CloudOps or SaaS Ops, managing large-scale enterprise SaaS applications in public cloud (preferably AWS).
• Strong expertise in AWS cloud services, networking, security and cost optimization.
• Deep understanding of containerized application deployments using EKS and ArgoCD.
• Hands-on experience with CI/CD tools like GitHub Actions, Jenkins and GitOps methodologies.
• Expertise in Infrastructure as Code (IaC) using Terraform, Crossplane or CloudFormation.
• Knowledge of database management with PostgreSQL, MS SQL or AWS RDS.
• Experience in setting up monitoring and logging solutions using OpenTelemetry, SignalFX and Splunk.
• Strong scripting and automation skills using Python, Bash or other scripting tools.
• Excellent understanding of ITIL, Agile methodologies and DevOps best practices.
• Strong interpersonal and communication skills, with the ability to collaborate across global teams.
• Ability to work in fast-paced, high-pressure environments and drive initiatives independently.

Preferred Qualifications:

• Experience setting up enterprise SaaS environments from scratch.
• Knowledge of security frameworks and best practices in cloud environments.
• Familiarity with compliance standards such as SOC2, ISO 27001 and GDPR.

Leadership: Demonstrates clarity of thinking to work through limited information and vague problem definitions Influences through others; builds direct and "behind the scenes" support for ideas Proactively identifies and removes project obstacles or barriers on behalf of the team Shares knowledge, power, and credit, establishing trust, credibility, and goodwill

Personal Attributes: Able to work under minimal supervision Excellent communication skills and the ability to interface with senior leadership with confidence and clarity Able to work well with global teams, including time-zone flexibility Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work