SRE Software Engineer

Enterprise Technology

and lead the development,

monitoring tools

As an SRE your role will combine software engineering and systems engineering disciplines to ensure that software systems are available, scalable, and maintainable. This individual will play a pivotal role in shaping the evolving needs of our customers including development of Service Level Indicators and Objectives (SLI/SLO), best practices with associated templates, as well as automation to remove toil and facilitate adoption.

• Bachelors degree in computer science, Computer Engineering, Electrical Engineering or related field or a combination of education and equivalent work experience


• 5+ years of experience with

  Golang, Python, Java, NoSQL/SQL Datastore, Spring Boot.



• 5+ years of experience with any APM and other monitoring tools such as

  Grafana Cloud, Dynatrace, New Relic, ELK, Splunk, Prometheus, Kafka, DataDog, PagerDuty.



• 3+ years of

  GCP, AWS, or Azure

  experience.


• 3+ years of

  experience maintaining, developing, and supporting

  multi-tier production applications


• 6+ months experience as a Scrum Coach/Wizard/Master with experience managing a backlog in tools such as JIRA or Github Projects


• Experience with

  automated testing, unit/integration/load and/or test-driven

  development


• Understanding of gRPC &

  RESTful APIs, and microservices

  platform


• Strong experience with establishing error budgets by identifying the right

  SLO

  s (Service level objective), SLIs (Service level indicators),

  KPIs (

  Key performance indicators) and effectively drive the use of the budget to ensure maximum domain availability/uptime.


• Experience in solving complex architecture/design & business problems, work to simplify, optimize, remove bottlenecks, etc.


• Strong background in software development and systems administration, as well as excellent problem-solving and communication skills.

• Partner with and guide development teams in SRE best practices to improve reliability, MTTR/MTTD, quality, and time-to-market of our suite of software solutions across Ford


• Collaborate with development teams to design, build, and operate scalable and resilient software systems


• Guide partner teams in

  setting appropriate SLOs

  , leveraging distributed tracing, developing effective dashboards and custom metrics etc.


• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve our resilience as an enterprise


• Identify, reduce, and eliminate TOIL via automation to maximize our partner development teams time spent on engineering and innovation


• Perform root cause analysis of production incidents and implementing preventive measures


• Enable/guide partner teams to regularly review key site technical metrics such as transactions errors, logging, response times, caching strategies, capacity & resource utilization.


• Maintain knowledge repository that includes standard operating procedures, SRE best practices & guides, release checklists, etc.


• Provide technical guidance and mentorship to other team members


• Serve as the team Scrum Coach/Wizard/Master to facilitate Agile ceremonies, remove team impediments, and drive continuous improvement in delivery processes