Sr. Training Specialist

The Training Specialist II will primarily serve as a valuable resource for the Learning & Development team, focusing on Global Leadership Development & Training, Global Employee Skill and Competency Enhancement Training, and Curriculum Development. As the Training Specialist II, your key responsibilities will include: - Conducting professional and engaging classroom training sessions for a diverse range of global employees and programs. - Creating dynamic lesson plans, lectures, training courses, practical exercises, and testing modules. - Serving as a subject matter expert for fellow Training Specialists, offering guidance, answering queries, and leading onboarding activities. - Evaluating various functions of Learning and Development services for different professional development training programs, new hire orientation, and online learning. - Performing organization-wide training needs assessments to identify and address skills or knowledge gaps. - Collecting feedback from facilitators, trainees, and stakeholders following each educational session. - Researching and recommending innovative training methods. - Updating curriculum databases, reports, and training records. - Collaborating with global and local stakeholders, as well as customers, in the development and implementation of training programs. - Maintaining educational materials by regularly updating them. - Undertaking any additional duties or responsibilities assigned by the Team Manager. Key requirements for this role: - Ability to manage multiple projects and priorities with enthusiasm. - Minimum of 5 years of experience in Leadership Development and training delivery. - At least 3 years of work experience as a Trainer, Training Facilitator, or in a similar role. - Strong verbal and written communication skills. - Preferred experience in facilitating and designing grammar & accent programs, as well as instructional design. - Graduate in education, training, HR, business courses, or a related field. - Excellent organizational skills with the ability to work independently and prioritize tasks effectively. - Proficiency in the full training cycle (needs assessment, planning, development, coordination, monitoring, and evaluation). - Adaptability to a fast-paced environment and quick learning of various client needs and requirements. - Meticulous attention to detail. - Proficiency in database applications such as MS Excel, Outlook, and PowerPoint. - Experience in a BPO/Shared Services environment is mandatory. - Knowledge of RealPage products or the multifamily industry is beneficial but not mandatory. - Willingness to work extended and shifting hours as required.,