Sr. Technical Writer

Kensium Solutions

6 - 11 years

6 - 10 Lacs

hyderabad

Posted:6 hours ago| Platform:

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Skills Required

technical writing release notes software testing documentation robohelp engineering framemaker usability testing portfolio snagit api documentation markdown generators ddlc madcap flare agile api technical documentation dita programming jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Create and maintain documentation for user guides, admin guides, API references, SDK docs, release notes, tutorials, and quick-starts.
Partner with engineering and product to capture feature intent, integration details, and edge cases through interviews, and design reviews.
Enhance content workflows including review cycles, single-source publishing, versioning, and localization handoffs.
Own structure and taxonomy of the documentation site; implement and enforce style, templates, and component libraries.
Improve discoverability using search-optimized titles, metadata, cross-linking, and examples that match user tasks.
Run content QA and usability testing to validate accuracy, completeness, and real-world usefulness of docs.
Mentor and review junior writers and cross-functional contributors to raise documentation quality and consistency.
Measure and iterate on docs using analytics, support-ticket trends, and user feedback to prioritize improvements.

We re looking for someone who is:

Experienced with technical writing for software, with a proven portfolio of product and developer documentation.
Skilled in tooling such as Markdown, static site generators (MkDocs, Hugo, Docusaurus), API doc tools (OpenAPI, Swagger), and CI-based publishing.
Detail-oriented with a strong command of grammar, tone, and consistent style across large documentation sets.
User-focused with experience mapping documentation to user journeys and personas and improving task completion rates.
Data-informed and able to use analytics, search metrics, and support feedback to justify content decisions.
Comfortable with change in fast-moving product environments and able to manage multiple releases and documentation versions.
A mentor and advocate for documentation best practices who can influence product and engineering priorities.
Ideally fluent in at least one programming language and able to read, test, and explain code snippets and API behavior.
Collaborative and comfortable interviewing engineers, participating in agile rituals, and driving documentation from ambiguous inputs.

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