Sr. Specialist - Mfg. Tech Ops

1) Job Purpose

The Quality Check inspector will ensure all aluminum windows manufactured meet the companys quality standards and customer expectations. This includes inspecting raw materials, monitoring production processes, and conducting final inspections before dispatch. The QC Technician will identify defects, document issues, and work collaboratively with production teams to implement corrective actions.

Key Result Areas (KRAs):

1. Defect Reduction

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   • Target reduction in defect rate zero defect product dispatch

2. Timely Quality Checks

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   • Ensure all quality checks (raw materials, in-process, and final inspections) are completed within stipulated timelines without causing delays in production schedules.

3. Compliance with Standards

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   • Ensure 100% adherence to company quality standards and industry requirements.
   • Achieve zero non-compliance in internal and external audits.

4. Documentation Accuracy

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   • Ensure inspection reports are completed with 100% accuracy and shared with relevant stakeholders promptly.

5. Customer Complaint Resolution

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   • First time right at 90%

6. Process Improvements

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   • Identify and implement at least 2-3 process improvements per quarter to enhance manufacturing quality and reduce waste.

2) Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

In-Process Quality Checks:

• Monitor and inspect fabrication processes such as cutting, machining, assembly, and finishing.
• Ensure adherence to Standard Operating Procedures (SOPs) at every production stage.
• Conduct dimensional and functional checks for frames, joints, and hardware installation.
• Identify deviations or defects in real-time and coordinate corrective actions with the production team.

Post-Production Quality Control:

• Perform final inspections of completed aluminum windows for surface finish, dimension accuracy, glazing quality, and functionality.
• Conduct performance tests, including operational checks (sliding, locking mechanisms, etc.)
• Ensure compliance with company quality standards, as well as industry standards (e.g., WIWA, IS codes, or customer-specific requirements).

Documentation and Reporting:

• Maintain detailed inspection reports for each batch or production order.
• Document and classify defects, including root cause analysis and proposed corrective actions.
• Prepare daily, weekly, and monthly quality reports for management.

Quality Improvement:

• Work with production teams to implement process improvements and minimize recurring defects.
• Provide feedback to suppliers on raw material issues.
• Participate in internal audits and support external quality audits when required.

Training:

• Train production staff on quality standards, defect identification, and proper handling of materials.
• Promote awareness of quality assurance practices across teams.