Sr. Servicenow Automation Engineer

Docusign

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

procurement computer science automation costing configuration management machine learning javascript test cases it operations information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design, develop, and implement AI-powered automation solutions within the ServiceNow platform for ITSM and ITAM processes
Automate key aspects of the asset lifecycle, from procurement to disposal, ensuring accuracy and efficiency
Utilize AI frameworks and tools such as crew.ai, Cursor, and GitHub Copilot to streamline development and enhance automation capabilities
Develop and implement strategies for generating robust test cases using AI agents to validate automation workflows and ensure system reliability
Ensure the accuracy and integrity of ITAM data within ServiceNow and other integrated systems
Collaborate with cross-functional teams to identify automation opportunities and translate business requirements into technical solutions
Maintain and optimize existing ServiceNow ITSM and ITAM modules, including continuous improvement of automation scripts and workflows
Provide expertise and guidance on best practices for CMDB management, ensuring its accuracy and its role as a foundational element for AI automations
Stay current with emerging AI technologies and ServiceNow capabilities, recommending and implementing innovative solutions
Document technical designs, processes, and configurations for knowledge transfer and maintenanc

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