Experience Levels: Senior: 57 years of relevant experience Lead/Principal: 8+ years, with a history of mentoring or architecting complex systems Salary Range: ??30 Lakh to ??60 Lakh What Youll Do Own the Full Stack: Take charge of our entire Python-based platform?from front-end integrations to back-end systems?maintaining and scaling a codebase of millions of lines that powers global commerce Ship Features Fast: Drive the rapid design, development, and deployment of new features, delivering value to high-growth merchants at breakneck speed Integrate AI: Build and embed AI-driven capabilities into our ERP, enhancing automation and intelligence for order management, financials, and beyond Master Scale and Stability: Optimize REST and GraphQL APIs (600+ endpoints), microservices, and Kubernetes/Docker deployments to handle millions of transactions with zero downtime Elevate Code Quality: Refactor legacy systems, write testable code with pytest, and collaborate on peer reviews to keep our stack robust and maintainable Bridge Ecosystems: Integrate seamlessly with e-commerce platforms (Shopify, Amazon) and logistics partners (FedEx, DHL), ensuring our merchantsoperations hum Solve at Scale: Tackle the real-world challenges of a B2B SaaS leader?think complex business logic, reusable components, and global infrastructure management What You Bring Experience building large-scale server-side applications and microservices with Python Expertise with ORMs (e g-, SQLAlchemy, Django) and SQL databases (Postgres preferred) Proficiency in our stack: Python, Celery, Postgres, Redis, RabbitMQ Hands-on experience with testing (pytest) and Git for version control A track record of delivering scalable, maintainable code with a focus on ownership?leading projects from design to deployment Bonus Points Experience scaling systems at a high-growth tech company Familiarity with cloud platforms (Google Cloud, Heroku, etc-) Passion for optimizing distributed systems or e-commerce workflows Company Overview At Fulfil, were redefining how high-growth merchants operate in a complex omnichannel world Founded on the belief that business operations should be seamless and scalable, weve built a unified platform that transforms back-office challenges into growth opportunities?powering everything from order management to financial systems Trusted by global brands like The Ridge, Hexclad, and Mejuri (and serving merchants akin to Indias Flipkart and Nykaa), were driving the future of e-commerce and wholesale at scale Headquartered in the USA and Canada, with a vibrant engineering hub in Bangalore, Fulfil is where ambitious problem-solvers come to push boundaries, master their craft, and collaborate on mission-critical technology that impacts millions Role: Senior Software Engineer As a Senior Software Engineer at Fulfil, youll design and build the next-generation systems that power millions of customer orders and financial transactions for some of the worlds fastest-growing merchants Our Python-based platform handles massive scale?think millions of transactions per hour?and your work will ensure its robust, scalable, and maintainable Youll collaborate with a global team across the USA, Canada, and Bangalore, tackling sophisticated challenges in an environment that values clean code, innovative design, and collective problem-solving Show more Show less
Company Overview At Fulfil, were on a mission to transform how high-growth e-commerce and retail brands operate at scale Our modern ERP platform unifies purchasing, manufacturing, fulfillment, invoicing, and financial management?powering the operational backbone for leading merchants like Mejuri, HexClad, Ekster and The Ridge With locations in Toronto, Miami, and Bangalore, our global team tackles complex, real-world challenges, ensuring our merchants can operate seamlessly as they grow Role: ERP Associate Consultant As an ERP Associate Product Consultant, youll take end-to-end ownership of a module within our ERP ecosystem?tracking KPIs, driving continuous improvement, and delivering high-impact solutions across e-commerce, supply chain, and finance Youll be the go-to expert for complex merchant problems, adept at reading code, analyzing APIs with tools like Postman, and leveraging AI for advanced troubleshooting Unlike a standard support role, youll collaborate deeply with product, engineering, and operations to design and refine workflows Youre not just solving issues; youre shaping how our merchants adapt to changing e-commerce trends, proactively introducing and iterating on new features or processes Youll also coach Associate Consultants?ensuring that basic tickets never become repetitive, and the entire team continually raises its game What Youll do: Own Issues from Start to Finish: Investigate, diagnose, and solve complex operational problems?escalating only with thorough root cause analysi Apply Deep System Thinking: Understand how a single change impacts the entire system?tracing issues across modules, code snippets, logs, and merchant workflow Read and Interpret Code: Dive into relevant sections of code or scripts (mostly Python) to pinpoint issues, confirm assumptions, and identify root cause Improve Processes & Workflows: Spot patterns, initiate process enhancements, and collaborate with Product to reduce recurring issue Drive Projects & Outcomes: Plan and manage smaller-scale projects or initiatives that streamline merchant operations, ensuring clear timelines and deliverable Collaborate & Communicate: Build strong internal partnerships?working closely with engineering, product, and ops?and provide clear, concise updates to merchant Lead & Execute as a Manager of One: Take ownership of the new and unassigned queue Proactively manage priorities, ensure SLAs are met, and hold peers accountabl Document & Scale Knowledge: Turn solutions into repeatable frameworks and knowledge-base articles that accelerate future resolution What You Bring 35 years of experience in e-commerce operations, ERP/SaaS consulting, or related fields System & Dot-Connecting Mindset?you see how changes in one area cascade through an entire workflow Ability to Read Code & Debug?comfortable navigating code bases (preferably Python) and analyzing logs Strong Critical Thinking & Problem-Solving?you excel at breaking down complex issues and connecting the dots Excellent Communication & Facilitation?youre adept at presenting, leading meetings, and building consensus Proven Project Management?organizing tasks, managing timelines, and delivering results AI & Prompt Engineering?comfortable leveraging modern AI tools to streamline problem-solving and gather insights Leadership Mindset?taking initiative, maintaining accountability, and demonstrating strong conflict resolution skills Eager Learner?quick to pick up new technologies, tools, and processes Shifts & Compensation Base Compensation: ??16LPA Shift: 5:30 PM 2:30 AM IST (North American overlap North American Shift Bonus: ??2 LPA (??16,000/month) for 9:30 PM 6:30 AM IST shift Why Join us Drive High-Impact Solutions: Work on critical issues for fast-growing global brands Elevate Your Skills: Hone leadership, conflict management, and cross-functional project management daily Collaborate in a Global Environment: Partner with talented peers across Bangalore, Toronto, and Miami Accelerate Your Growth: Own outcomes end-to-end, document lessons learned, and shape best practices Onsite, High-Accountability Culture: Thrive in a dynamic environment that rewards initiative and responsibilities You Shouldnt Apply If?Youre not willing to work onsite in our Bangalore office You prefer routine tasks over end-to-end ownership of solutions Youre uncomfortable with fast-paced environments where accountability is high You avoid digging deeply into systems, APIs, or code You arent ready to lead projects or help others Show more Show less
As a Product Consultant for our ERP, you will be at the forefront of ensuring our high-growth e-commerce and retail brands operate seamlessly on Fulfil's modern AI integrated ERP platform. This is a hands-on role where you'll act as the critical bridge between our engineering team and our end customers. You'll dive deep into live operational issues, performing thorough root cause analyses (RCA) by diving deep into the product and leveraging AI for advanced troubleshooting. Beyond reactive problem-solving, you will proactively identify customer pain points, design and document sustainable solutions, and collaborate intensely with cross-functional teams at Fulfil to implement improvements. If you thrive on dissecting complex technical challenges, shaping operational workflows, and driving tangible impact for leading merchants, this role offers a unique opportunity to blend technical expertise with strategic problem-solving in a fast-paced, global environment. We are bringing on board a batch of Product Consultants to join in our BLR Office, so if you're hungry and can move fast, get in touch. Please note well only interview candidates who show sharpness, creativity, and high-agency thinking in their first interaction with Fulfil. Make that first impression count! DMs on Linkedin to Rajen Sanghvi go a long way too What You'll Do: Own Issues from Start to Finish: Investigate, diagnose, and solve complex operational problemsescalating only with thorough root cause analysis. Apply Deep System Thinking: Understand how a single change impacts the entire systemtracing issues across modules, code snippets, logs, and merchant workflows. Read and Interpret Code: Dive into relevant sections of code or scripts (mostly Python) to pinpoint issues, confirm assumptions, and identify root causes. Improve Processes Workflows: Spot patterns, initiate process enhancements, and collaborate with Product to reduce recurring issues. Drive Projects Outcomes: Plan and manage smaller-scale projects or initiatives that streamline merchant operations, ensuring clear timelines and deliverables. Collaborate Communicate: Build strong internal partnershipsworking closely with engineering, product, and opsand provide clear, concise updates to merchants. Lead Execute as a Manager of One: Take ownership of the new and unassigned queue. Proactively manage priorities, ensure SLAs are met, and hold peers accountable. Document Scale Knowledge: Turn solutions into repeatable frameworks and knowledge-base articles that accelerate future resolutions. Were Looking for Someone With Experience - Minimum 2 Years of Experience in SaaS, Supply Chain, or Consulting. AI Prompt Engineeringcomfortable leveraging modern AI tools to streamline problem-solving and gather insights. Strong Critical Thinking Problem-Solvingyou excel at breaking down complex issues and connecting the dots. Excellent Communicationsuper command of the English language to serve North American and UK customers. Proven Project Managementorganizing tasks, managing timelines, and delivering results. Leadership Mindsettaking initiative, maintaining accountability, and demonstrating strong conflict resolution skills. Eager Learnerquick to pick up new technologies, tools, and processes. Nice to Haves: Took courses in supply chain, accounting, finance, or operations Have used Shopify, Amazon Seller Central, or marketplaces Have worked with eCommerce merchants or understand DTC brands You Shouldnt Apply If: Youre not willing to work onsite in our Bangalore office. You prefer routine tasks over end-to-end ownership of solutions. Youre uncomfortable with fast-paced environments where accountability is high. You avoid digging deep into understanding problems. You arent ready to lead projects or mentor others.
As a Senior Software Engineer at Fulfil, youll design and build the next-generation systems that power millions of customer orders and financial transactions for some of the worlds fastest-growing merchants. Our Python-based platform handles massive scalethink millions of transactions per hourand your work will ensure its robust, scalable, and maintainable. Youll collaborate with a global team across the USA, Canada, and Bangalore, tackling sophisticated challenges in an environment that values clean code, innovative design, and collective problem-solving. What Youll Do Own the Full Stack: Take charge of our entire Python-based platformfrom front-end integrations to back-end systemsmaintaining and scaling a codebase of millions of lines that powers global commerce. Ship Features Fast: Drive the rapid design, development, and deployment of new features, delivering value to high-growth merchants at breakneck speed. Integrate AI: Build and embed AI-driven capabilities into our ERP, enhancing automation and intelligence for order management, financials, and beyond. Master Scale and Stability: Optimize REST and GraphQL APIs (600+ endpoints), microservices, and Kubernetes/Docker deployments to handle millions of transactions with zero downtime. Elevate Code Quality: Refactor legacy systems, write testable code with pytest, and collaborate on peer reviews to keep our stack robust and maintainable. Bridge Ecosystems: Integrate seamlessly with e-commerce platforms (Shopify, Amazon) and logistics partners (FedEx, DHL), ensuring our merchants operations hum. Solve at Scale: Tackle the real-world challenges of a B2B SaaS leaderthink complex business logic, reusable components, and global infrastructure management. What You Bring Experience building large-scale server-side applications and microservices with Python. Expertise with ORMs (e.g., SQLAlchemy, Django) and SQL databases (Postgres preferred). Proficiency in our stack: Python, Celery, Postgres, Redis, RabbitMQ. Hands-on experience with testing (pytest) and Git for version control. A track record of delivering scalable, maintainable code with a focus on ownershipleading projects from design to deployment. Bonus Points Experience scaling systems at a high-growth tech company. Familiarity with cloud platforms (Google Cloud, Heroku, etc.). Passion for optimizing distributed systems or e-commerce workflows.
We are seeking a highly driven EDI Integrations Consultant with a strong sense of urgency and an Inbox 0 mentality In this fast-paced role, you will ensure seamless data integration between our trading partners, ERP system, and third-party logistics (3PL) providers Success in this position requires exceptional follow-up, tenacity, and the ability to collaborate with multiple internal teams and external vendors to meet critical customer and project deadlines You will ensure real-time, accurate data synchronization for order processing, invoicing, and logistics operations, doing whatever it takes to deliver results What You'll Do EDI Integration: Ensure proper flow of transactional documents (e.g., 850, 856, 810, etc) between trading partners and the ERP system, quickly resolving any issues Standards Compliance: Test EDI documents for compliance with standards (ANSI X12, EDIFACT) to prevent errors or rejections, with a focus on rapid turnaround ERP-EDI Translation: Verify accurate mapping of incoming and outgoing EDI data into ERP workflows (e.g., translating EDI 850 into internal order) with no room for delays 3PL Integration: Ensure flawless data synchronization between ERP and 3PL systems (inventory, order status, shipping updates), minimizing any downtime Testing and Troubleshooting: Conduct end-to-end testing for new partner onboarding, ensuring rapid resolution of any issues that may disrupt workflows Collaboration: Drive results by working with internal teams (implementations, support, engineering) and external vendors to obtain documents, credentials, troubleshoot issues and ensure seamless integration Project Management: Manage multiple integration projects simultaneously, with an emphasis on strict deadline adherence and doing whatever is necessary to deliver outcomes Required Qualifications ERP Expertise: Strong understanding of ERP systems (e.g. NetSuite, SAP) and how they integrate with logistics, inventory, and order management processes EDI Standards: Proficiency in EDI standards and implementation (ANSI X12, EDIFACT) and tools (AS2, FTP) 3PL Integration: Experience integrating and validating data synchronization between ERP and 3PL providers Technical Skills: Familiarity with scripting languages (Python, SQL) for automation Data Mapping APIs: Expertise in data transformation, API/web service integration (REST, SOAP), and legacy methods (flat files, SFTP) Testing QA: Experience in software testing (unit testing, UAT), creating test plans, and troubleshooting EDI/3PL workflows Problem Solving: Strong analytical skills to identify root causes, troubleshoot EDI transmission errors, and resolve discrepancies in real time, with urgency Project Management: Proven ability to manage multiple projects and vendors, with a relentless focus on meeting strict deadlines and ensuring data accuracy Documentation: Ability to create and maintain comprehensive EDI mapping guidelines, test cases, and troubleshooting documentation Communication: Exceptional written and verbal communication skills to collaborate effectively with internal teams and external partners across North America and Europe.
Shifts & Compensation Location & Work-setup: Bangalore & 5 days In-office Base Salary: ??16,00,000 ??20,00,000 per annum Standard Working Hours: 5:30 PM 2:30 AM IST (Aligned with EST business hours) PST Shift with Bonus: 9:30 PM 6:30 AM IST (Includes an additional ??2,00,000 annual shift bonus, i e ,??16,000/month) Company Overview At Fulfil, were on a mission to transform how high-growth e-commerce and retail brands operate at scale Our modern ERP platform unifies purchasing, manufacturing, fulfillment, invoicing, and financial management?powering the operational backbone for leading merchants like Mejuri, HexClad, Ekster and The Ridge, With locations in Toronto, Miami, and Bangalore, our global team tackles complex, real-world challenges, ensuring our merchants can operate seamlessly as they grow, Role: As a Product Consultant for our ERP, you will be at the forefront of ensuring our high-growth e-commerce and retail brands operate seamlessly on Fulfil's modern AI integrated ERP platform This is a hands-on role where you'll act as the critical bridge between our engineering team and our end customers You'll dive deep into live operational issues, performing thorough root cause analyses (RCA) by diving deep into the product and leveraging AI for advanced troubleshooting Beyond reactive problem-solving, you will proactively identify customer pain points, design and document sustainable solutions, and collaborate intensely with cross-functional teams at Fulfil to implement improvements If you thrive on dissecting complex technical challenges, shaping operational workflows, and driving tangible impact for leading merchants, this role offers a unique opportunity to blend technical expertise with strategic problem-solving in a fast-paced, global environment, Job requirements What Youll Do Own Issues from Start to Finish: Investigate, diagnose, and solve complex operational problems?escalating only with thorough root cause analysis, Apply Deep System Thinking: Understand how a single change impacts the entire system?tracing issues across modules, code snippets, logs, and merchant workflows, Improve Processes & Workflows: Spot patterns, initiate process enhancements, and collaborate with Product to reduce recurring issues, Drive Projects & Outcomes: Plan and manage smaller-scale projects or initiatives that streamline merchant operations, ensuring clear timelines and deliverables, Collaborate & Communicate: Build strong internal partnerships?working closely with engineering, product, and ops?and provide clear, concise updates to merchants, Lead & Execute as a Manager of One: Take ownership of the new and unassigned queue Proactively manage priorities, ensure SLAs are met, and hold peers accountable, Document & Scale Knowledge: Turn solutions into repeatable frameworks and knowledge-base articles that accelerate future resolutions, What You Bring Minimum 2 Years of Experience in SaaS, Supply Chain, or Consulting Strong Critical Thinking & Problem-Solving?you excel at breaking down complex issues and connecting the dots, Excellent Communication?super command of the English language to serve North American and UK customers, Proven Project Management?organizing tasks, managing timelines, and delivering results, AI & Prompt Engineering?comfortable leveraging modern AI tools to streamline problem-solving and gather insights, Leadership Mindset?taking initiative, maintaining accountability, and demonstrating strong conflict resolution skills, Eager Learner?quick to pick up new technologies, tools, and processes, Why Join Us Drive High-Impact Solutions: Work on critical issues for fast-growing global brands, Elevate Your Skills: Hone leadership, conflict management, and cross-functional project management daily, Collaborate in a Global Environment: Partner with talented peers across Bangalore, Toronto, and Miami, Accelerate Your Growth: Own outcomes end-to-end, document lessons learned, and shape best practices, Onsite, High-Accountability Culture: Thrive in a dynamic environment that rewards initiative and responsibility, You Shouldnt Apply If? Youre not willing to work onsite in our Bangalore office, You prefer routine tasks over end-to-end ownership of solutions, Youre uncomfortable with fast-paced environments where accountability is high, You avoid digging deep into understanding problems, You arent ready to lead projects or mentor others,
Work Location: Bengaluru/Bangalore (Hybrid) Compensation: ??25,00,000 ??60,00,000 (Salary commensurate with level of experience/skills Please refer to the levels outlined below ) For Senior++ levels, compensation is flexible and not a constraint Experience Levels Inter: 3 years of experience in Python and RDBMS applications, Senior: 6+ years of experience Ideally, building applications at scale from scratch, Lead/Principal: 9+ years, with a history of mentoring or architecting complex systems, Company Overview At Fulfil, were redefining how high-growth merchants operate in a complex omnichannel world Founded on the belief that business operations should be seamless and scalable, weve built a unified platform that transforms back-office challenges into growth opportunities?powering everything from order management to financial systems Trusted by global brands like The Ridge, Hexclad, and Mejuri, were driving the future of e-commerce and wholesale at scale, Headquartered in the USA and Canada, with a vibrant engineering hub in Bangalore, Fulfil is where ambitious problem-solvers come to push boundaries, master their craft, and collaborate on mission-critical technology that impacts millions, Role: SDE (Python Full Stack & AI) As an SDE (Python Full Stack & AI) at Fulfil, youll design and build the next-generation systems that power millions of customer orders and financial transactions for some of the worlds fastest-growing merchants Our Python-based platform handles massive scale?think millions of transactions per hour?and your work will ensure its robust, scalable, and maintainable, Youll collaborate with a global team across the USA, Canada, and Bangalore, tackling sophisticated challenges in an environment that values clean code, innovative design, and collective problem-solving, What Youll Do Own the Full Stack: Take charge of our entire Python-based platform?from front-end integrations to back-end systems?maintaining and scaling a codebase of millions of lines that powers global commerce, Ship Features Fast: Drive the rapid design, development, and deployment of new features, delivering value to high-growth merchants at breakneck speed, Integrate AI: Build and embed AI-driven capabilities into our ERP, enhancing automation and intelligence for order management, financials, and beyond, Master Scale and Stability: Optimize REST and GraphQL APIs (600+ endpoints), microservices, and Kubernetes/Docker deployments to handle millions of transactions with zero downtime, Elevate Code Quality: Refactor legacy systems, write testable code with pytest, and collaborate on peer reviews to keep our stack robust and maintainable, Bridge Ecosystems: Integrate seamlessly with e-commerce platforms (Shopify, Amazon) and logistics partners (FedEx, DHL), ensuring our merchantsoperations hum, Solve at Scale: Tackle the real-world challenges of a B2B SaaS leader?think complex business logic, reusable components, and global infrastructure management, What You Bring 3+ Years of experience building large-scale server-side applications and microservices with Python, Expertise with ORMs (e g , SQLAlchemy, Django) and SQL databases (Postgres preferred), Proficiency in our stack: Python, Celery, Postgres, Redis, RabbitMQ, Hands-on experience with testing (pytest) and Git for version control, A track record of delivering scalable, maintainable code with a focus on ownership?leading projects from design to deployment, Our Approach to AI What We Do Leverage LLMs (OpenAI API, Claude API) to embed AI-driven capabilities into Fulfils ERP, powering natural language interfaces, intelligent automation, and merchant-facing insights (e g , Fulfil x MCP integrations with Claude), Focus on applied AI for commerce operations ? integrating models to solve real problems like order management, financial analysis, customer insights, and logistics optimization, What We Dont We are not a core ML/AI research company ? we dont train or fine-tune foundation models, We focus on integration and productization of AI, not building new ML frameworks or developing custom model architectures, Bonus Points Experience scaling systems at a high-growth tech company, Familiarity with cloud platforms (Google Cloud, Heroku, etc,), Passion for optimizing distributed systems or e-commerce workflows,
Compensation: ??25,00,000 ??60,00,000 (Salary commensurate with level of experience/skills Please refer to the levels outlined below ) For Senior++ levels, compensation is flexible and not a constraint Experience Levels Inter: 3 years of experience in Python and RDBMS applications, Senior: 6+ years of experience Ideally, building applications at scale from scratch, Lead/Principal: 9+ years, with a history of mentoring or architecting complex systems, Company Overview At Fulfil, were redefining how high-growth merchants operate in a complex omnichannel world Founded on the belief that business operations should be seamless and scalable, weve built a unified platform that transforms back-office challenges into growth opportunities?powering everything from order management to financial systems Trusted by global brands like The Ridge, Hexclad, and Mejuri, were driving the future of e-commerce and wholesale at scale, Headquartered in the USA and Canada, with a vibrant engineering hub in Bangalore, Fulfil is where ambitious problem-solvers come to push boundaries, master their craft, and collaborate on mission-critical technology that impacts millions, Role: SDE (Python Full Stack & AI) As an SDE (Python Full Stack & AI) at Fulfil, youll design and build the next-generation systems that power millions of customer orders and financial transactions for some of the worlds fastest-growing merchants Our Python-based platform handles massive scale?think millions of transactions per hour?and your work will ensure its robust, scalable, and maintainable, Youll collaborate with a global team across the USA, Canada, and Bangalore, tackling sophisticated challenges in an environment that values clean code, innovative design, and collective problem-solving, What Youll Do Own the Full Stack: Take charge of our entire Python-based platform?from front-end integrations to back-end systems?maintaining and scaling a codebase of millions of lines that powers global commerce, Ship Features Fast: Drive the rapid design, development, and deployment of new features, delivering value to high-growth merchants at breakneck speed, Integrate AI: Build and embed AI-driven capabilities into our ERP, enhancing automation and intelligence for order management, financials, and beyond, Master Scale and Stability: Optimize REST and GraphQL APIs (600+ endpoints), microservices, and Kubernetes/Docker deployments to handle millions of transactions with zero downtime, Elevate Code Quality: Refactor legacy systems, write testable code with pytest, and collaborate on peer reviews to keep our stack robust and maintainable, Bridge Ecosystems: Integrate seamlessly with e-commerce platforms (Shopify, Amazon) and logistics partners (FedEx, DHL), ensuring our merchantsoperations hum, Solve at Scale: Tackle the real-world challenges of a B2B SaaS leader?think complex business logic, reusable components, and global infrastructure management, What You Bring 3+ Years of experience building large-scale server-side applications and microservices with Python, Expertise with ORMs (e g , SQLAlchemy, Django) and SQL databases (Postgres preferred), Proficiency in our stack: Python, Celery, Postgres, Redis, RabbitMQ, Hands-on experience with testing (pytest) and Git for version control, A track record of delivering scalable, maintainable code with a focus on ownership?leading projects from design to deployment, Our Approach to AI What We Do Leverage LLMs (OpenAI API, Claude API) to embed AI-driven capabilities into Fulfils ERP, powering natural language interfaces, intelligent automation, and merchant-facing insights (e g , Fulfil x MCP integrations with Claude), Focus on applied AI for commerce operations ? integrating models to solve real problems like order management, financial analysis, customer insights, and logistics optimization, What We Dont We are not a core ML/AI research company ? we dont train or fine-tune foundation models, We focus on integration and productization of AI, not building new ML frameworks or developing custom model architectures, Bonus Points Experience scaling systems at a high-growth tech company, Familiarity with cloud platforms (Google Cloud, Heroku, etc,), Passion for optimizing distributed systems or e-commerce workflows,
ERP Expertise: Strong understanding of ERP systems (e.g. NetSuite, SAP) and how they integrate with logistics, inventory, and order management processes EDI Standards: Proficiency in EDI standards and implementation (ANSI X12, EDIFACT) and tools (AS2, FTP) 3PL Integration: Experience integrating and validating data synchronization between ERP and 3PL providers Technical Skills: Familiarity with scripting languages (Python, SQL) for automation Data Mapping & APIs: Expertise in data transformation, API\/web service integration (REST, SOAP), and legacy methods (flat files, SFTP) Testing & QA: Experience in software testing (unit testing, UAT), creating test plans, and troubleshooting EDI\/3PL workflows Problem Solving: Strong analytical skills to identify root causes, troubleshoot EDI transmission errors, and resolve discrepancies in real time, with urgency Project Management: Proven ability to manage multiple projects and vendors, with a relentless focus on meeting strict deadlines and ensuring data accuracy Documentation: Ability to create and maintain comprehensive EDI mapping guidelines, test cases, and troubleshooting documentation
Own Issues from Start to Finish : Investigate, diagnose, and solve complex operational problemsescalating only with thorough root cause analysis. Apply Deep System Thinking : Understand how a single change impacts the entire systemtracing issues across modules, code snippets, logs, and merchant workflows. Improve Processes & Workflows : Spot patterns, initiate process enhancements, and collaborate with Product to reduce recurring issues. Drive Projects & Outcomes : Plan and manage smaller-scale projects or initiatives that streamline merchant operations, ensuring clear timelines and deliverables. Collaborate & Communicate : Build strong internal partnershipsworking closely with engineering, product, and opsand provide clear, concise updates to merchants. Lead & Execute as a Manager of One: Take ownership of the new and unassigned queue. Proactively manage priorities, ensure SLAs are met, and hold peers accountable. Document & Scale Knowledge : Turn solutions into repeatable frameworks and knowledge-base articles that accelerate future resolutions.
3+ years of bookkeeping experience, ideally in eCommerce or working with multiple clients at a bookkeeping\/accounting firm. Strong understanding of eCommerce financial operations, including revenue recognition, cost of goods sold (COGS), and inventory valuation. Proficiency in QuickBooks Online, Xero, Traditional ERPs, Shopify, Amazon, and financial reconciliation practices. Familiarity with sales tax compliance across multiple states\/provinces and multi-currency transactions. Excellent communication and problem-solving skillsyou can break down complex financial topics and guide merchants effectively. Experience working with fast-paced, high-growth businesses that require adaptability and efficiency. A customer-centric mindsetyoure not just a bookkeeper; youre an advisor who helps merchants maximize their financial clarity. How we use AI: At Fulfil, our customer-facing Accounting professionals use AI to work faster, stay sharp, and focus on what matters: helping merchants solve problems quickly and successfully. To get unblocked fast clarifying accounting treatments or IFRS logic without waiting on someone else or spending time going through online references. To compress messy context and debug quicker pasting exports or mismatched reports and having AI pinpoint whatoff. To explain complex accounting changes /discrepancies clearly like when cleaning up a COA mapping issue or clarifying a landed cost discrepancy, making sure async updates stay concise, accurate, and easy for merchants to act on without confusion. Nice to Haves: CA Designation or equivalent work experience You Shouldnt Apply if: You dont like context switching -- there is a lot of it in this position You prefer routine tasks over end-to-end ownership of solutions Youre uncomfortable with fast-paced environments where accountability is high You avoid digging deeply into problems You arent ready to lead projects or help others Were looking for a customer-facing eCommerce Bookkeeper who thrives in a fast-paced, dynamic environment. If you have a background in bookkeeping for eCommerce businesses and experience working with multiple financial systems, this role is an opportunity to apply that expertise in a unique way. Please note that this is a position requires working out of our office in Downtown Toronto with the ability to work from home up to 2 days a week over time. Rather than managing books directly, youll help merchants using Fulfil optimize their bookkeeping processes, troubleshoot reconciliation challenges, and ensure they are set up for financial accuracy and efficiency. Youll work closely with eCommerce brands, guiding them in best practices for integrating platforms like Shopify, Amazon, Stripe, PayPal, and other financial tools within Fulfil. This role is also the first of itkind, so expect some ambiguity along with the opportunity to set the bar for what great looks like too! Based out of our offices in Bangalore, youll be working alongside our Product Support and Engineering teams. So if youre sharp and can move fast, get in touch. Please note well only interview candidates who show creativity and high-agency thinking in their first interaction with Fulfil. Make that first impression count! Linkedin DMs are great btw. What Youll Do: Assist merchants in understanding and optimizing their bookkeeping processes within Fulfil, ensuring accurate reporting and financial clarity. Guide merchants on effective reconciliation practices between Fulfil, their accounting software, and sales channels like Shopify and Amazon. Help troubleshoot and resolve financial discrepancies, working with customers to ensure they can confidently track COGS, revenue, and multi-channel transactions. Provide insights on sales tax compliance and multi-currency transactions, helping merchants navigate financial complexities. Work closely with internal teams, including Implementation and Support, to ensure merchants get the most out of Fulfilfinancial capabilities. Identify opportunities to improve processes and educate merchants on how to leverage Fulfilfeatures for better financial visibility
Work Location: Bengaluru/Bangalore (Hybrid) Compensation: ??25,00,000 ??60,00,000 (Salary commensurate with level of experience/skills Please refer to the levels outlined below ) For Senior++ levels, compensation is flexible and not a constraint Experience Levels Mid Level: 3 years of experience in Python and RDBMS applications, Senior Level: 6+ years of experience Ideally, building applications at scale from scratch, Lead/Staff/Principal Level: 9+ years, with a history of mentoring or architecting complex systems, Company Overview At Fulfil, were redefining how high-growth merchants operate in a complex omnichannel world Founded on the belief that business operations should be seamless and scalable, weve built a unified platform that transforms back-office challenges into growth opportunities?powering everything from order management to financial systems Trusted by global brands like The Ridge, Hexclad, and Mejuri, were driving the future of e-commerce and wholesale at scale, Headquartered in the USA and Canada, with a vibrant engineering hub in Bangalore, Fulfil is where ambitious problem-solvers come to push boundaries, master their craft, and collaborate on mission-critical technology that impacts millions, Role: SDE-II/III (Python Full Stack & AI) As an SDE-II/III (Python Full Stack & AI) at Fulfil, youll design and build the next-generation systems that power millions of customer orders and financial transactions for some of the worlds fastest-growing merchants Our Python-based platform handles massive scale?think millions of transactions per hour?and your work will ensure its robust, scalable, and maintainable, Youll collaborate with a global team across the USA, Canada, and Bangalore, tackling sophisticated challenges in an environment that values clean code, innovative design, and collective problem-solving, What Youll Do Own the Full Stack: Take charge of our entire Python-based platform?from front-end integrations to back-end systems?maintaining and scaling a codebase of millions of lines that powers global commerce, Ship Features Fast: Drive the rapid design, development, and deployment of new features, delivering value to high-growth merchants at breakneck speed, Integrate AI: Build and embed AI-driven capabilities into our ERP, enhancing automation and intelligence for order management, financials, and beyond, Master Scale and Stability: Optimize REST and GraphQL APIs (600+ endpoints), microservices, and Kubernetes/Docker deployments to handle millions of transactions with zero downtime, Elevate Code Quality: Refactor legacy systems, write testable code with pytest, and collaborate on peer reviews to keep our stack robust and maintainable, Bridge Ecosystems: Integrate seamlessly with e-commerce platforms (Shopify, Amazon) and logistics partners (FedEx, DHL), ensuring our merchantsoperations hum, Solve at Scale: Tackle the real-world challenges of a B2B SaaS leader?think complex business logic, reusable components, and global infrastructure management, What You Bring Experience building large-scale server-side applications and microservices with Python, Expertise with ORMs (e g , SQLAlchemy, Django) and SQL databases (Postgres preferred), Proficiency in our stack: Python, Celery, Postgres, Redis, RabbitMQ, Hands-on experience with testing (pytest) and Git for version control, A track record of delivering scalable, maintainable code with a focus on ownership?leading projects from design to deployment, Our Approach to AI What We Do Leverage LLMs (OpenAI API, Claude API) to embed AI-driven capabilities into Fulfils ERP, powering natural language interfaces, intelligent automation, and merchant-facing insights (e g , Fulfil x MCP integrations with Claude), Focus on applied AI for commerce operations ? integrating models to solve real problems like order management, financial analysis, customer insights, and logistics optimization, What We Dont We are not a core ML/AI research company ? we dont train or fine-tune foundation models, We focus on integration and productization of AI, not building new ML frameworks or developing custom model architectures, Bonus Points Experience scaling systems at a high-growth tech company, Familiarity with cloud platforms (Google Cloud, Heroku, etc,), Passion for optimizing distributed systems or e-commerce workflows,