We\u2019re looking for a Graphic Designer to help maintain and elevate our brand through bold, engaging visuals. In this role, you\u2019ll contribute to a variety of creative projects including marketing materials, presentations, and digital design, ensuring all work is cohesive and on-brand. You\u2019ll collaborate with a global creative team to deliver high-quality, consistent design that supports campaigns and advances business goals. What you will do Design and produce a variety of visual assets, including digital and print collateral, infographics, marketing materials, and branded templates. Create visually engaging PowerPoint presentations for internal and external use, ensuring alignment with brand guidelines. Develop and maintain consistent visual branding across all channels and deliverables. Collaborate closely with the creative team to ensure designs support campaign goals and align with broader business strategy Translate complex ideas into clear, compelling graphics and layouts that communicate effectively. What makes you an ideal candidate 3+ years of relevant experience in graphic design. A portfolio is required for consideration. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat) and Microsoft Office (PowerPoint, Word, Excel). Strong understanding of visual design principles including typography, layout, color theory, photography, and illustration Ability to manage multiple tasks and shift priorities in a dynamic environment. Experience working with technology or B2B brands is a plus. Willingness to work U.S. West Coast hours. Strong attention to detail and commitment to meeting deadlines in a fast-paced, global setting. What we offer
Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their userexperiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbedopen and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences. Position Riverbed is looking for a Technical Leader Platform and Core Networks to join their team. What you will do 8+ years of experience in enterprise network industry, with 3+ yearsexperience as Technical Architect and leading project delivery. Software development expertise in C/C++ programming. Experience in Development engineering concepts and methodologies including Design, Implementation, Unit Testing and Debugging reasonably complex system modules. Strong knowledge and hands-on experience in Layer 2, Layer 3, Layer4, Switching, Routing, VLANs, QoS, VxLAN, TCP/IP, UDP, etc., Experience with packet processing related to - high speed (100Gbps or more), low latency, load balancing technologies, DPDK, and developing packet processing engines. Strong understanding of Linux Kernel, Linux Internals, Device Drivers etc. Clear and effective communicator Strong team player with excellent collaboration skills Skilled in problem-solving and troubleshooting complex issues What makes you an ideal candidate Define and execute long-term strategic goals for the team while effectively managing short-term deliverables. Demonstrate strong leadership by fostering clarity, driving alignment, and ensuring successful execution across initiatives. Provide technical leadership and mentorship to engineers, raising the overall engineering excellence within the team. Deliver high-quality, reliable software solutions that meet customer needs and accelerates adoption while continuously identifying opportunities for process improvements, automation, and scalability Leverage technical expertise and creativity to drive innovative product development and solve complex challenges. Understanding of WAN technologies, bandwidth, latency and how they affect application performance. Experience in Performance Profiling and Tuning What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a customer-firstcompany, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. Itthe Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Tags #LI-SS1
Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user\u2019s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed\u2019s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally \u2013 including 95% of the FORTUNE 100 \u2013 we are empowering next-generation digital experiences. Position Riverbed is looking for a Support Operations Analyst, a role/function critical to ensuring we scale efficiently, deliver exceptional customer experiences, and meet our global performance goals. This role will collaborate with our Core IT Operations and give the support leadership team real time analytics; responsible for complete support team analysis, capacity planning, scheduling, and real-time SLA adherence.You will own the strategic support analysis rhythms that keep our support business on track \u2014 including reports/dashboards, headcount alignment, and cross-functional transformation initiatives. What you will do Build and maintain dashboards and data infrastructure to drive insights and decision-making. Analyze: Global Support Business Operations, including Core Ops, Data & BI, and Workforce Management. Own: operating rhythms including KPI analysis/reviews. Ensure operational excellence through performance tracking, customer experience improvements, and efficiency initiatives. Work with IT and ensure Support Systems, Tools, Reports and Dashboards are current. Own and operate our call center tool/app. Lead strategic initiatives that enhance customer experience, improve productivity, reduce cost, and drive business transformation What makes you an ideal candidate 4+ years of experience in business operations, strategy, and analytics within post-Sales organizations \u2014 including Support, Customer Experience, or Success. 5+ years of experience in business operations, analytics. Experience with data and analytics to generate actionable insights and support strategic decision-making. Deep understanding of workforce planning, including forecasting and capacity modeling. Strong communication skills and drive cross-functional alignment. Familiarity with Support tech stacks such as CRM, ticketing, Salesforce and platforms. Hands-on experience with BI tools like PowerBI and
Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user\u2019s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed\u2019s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally \u2013 including 95% of the FORTUNE 100 \u2013 we are empowering next-generation digital experiences. Position Become an integral part of the Riverbed Portal engineering team, where youll have the opportunity to develop and enhance cutting-edge features. Youll support Riverbed Portal across a broad customer base and play a pivotal role in shaping the products future. What you will do Design, implement, and unit test Riverbed Portal features, taking full end-to-end responsibility for feature success throughout the development lifecycle. Translate requirements and user stories into detailed design specifications and high-quality code. Own and manage the delivery of complex technical products, spanning both front-end and back-end services. Work within an agile development environment, adhering to a regular release cadence. Troubleshoot, debug, and resolve product issues and capabilities. Continuously enhance performance, availability, scalability, reliability, and maintainability of the product. Collaborate with cross-functional Riverbed teams on various cross-product features and initiatives. Stay current with emerging technologies and industry trends to incorporate best practices into the development process What makes you an ideal candidate Bachelor\u2019s or Master\u2019s degree in Computer Science, Computer Engineering, or equivalent experience 3+ years of professional hands-on software engineering experience Understanding of data structures and problem-solving approaches, and ability to articulate trade-offs Strong working knowledge of Object-Oriented Design & Development Expertise in Java, Kotlin, Spring/ Spring Boot as well as industry-standard tools and frameworks Experience with any modern JavaScript framework or libraries (Angular preferred) Experience building well-designed, robust, and scalable RESTful APIs Experience in Database like Postgres/ MySQL and/or any modern database Improve code quality through writing unit tests, automation, and code reviews Experience in source code versioning and migration tools like github, Jenkins. Practical knowledge of agile software development methodologies Proactive, able to unblock yourself if needed Strong geographically distributed cross-team communication skills What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
The Atlassian admin will support and participate in the DevOps process by configuring and managing the Atlassian suite to review, analyze, and deploy the codebase. The Atlassian admin will have extensive experience in Software Development Practices, including Source Control, Configuration Management, Unit Testing, and Object-Oriented Design patterns. What you will do Administer Atlassian SAAS, including Jira, Confluence, Bitbucket Pipeline, Atlassian Access, and SourceTree. Knowledge of other Atlassian products is a plus. Manage day-to-day requests and projects related to Atlassian SAAS. Must have hands-on experience with Gen AI tools, preferably Atlassian Rovo. Jira script runner and shell script, including deployment scripts for codebases like Java, Node.js, and PHP . Jira workflows, schemas, user permission schemas, issues schemas, custom fields, and boards. Confluence workspace creation, permission schemas, macros, forms, and integrations. Bitbucket repository and knowledge of Git. Bitbucket pipeline creation and CI/CD implementation. Must have experience working with a scrum team as a developer, scrum master, or scrum owner. Responsible for researching and evaluating new features, technologies, and current trends to provide innovative ideas in support of both tactical and strategic development initiatives. Must have outstanding verbal and written communication skills, allowing the individual to collaborate with both technical and non-technical business teams. What makes you an ideal candidate Bachelors degree with 5-7 years of field experience or masters degree with 4-6 years of field experience Atlassian Certified for one of the following: Jira Project Administrator, Managing Jira Projects for Cloud or equivalent 5-7 years of experience as an Atlassian Developer 5+ years of experience in Shell Script and Script runner for Jira 5+ Jira Service Desk Management 3+ years of experience with Atlassian Bitbucket, Bamboo, Linux hosted Atlassian environment 1+ years of experience with Atlassian Bitbucket Pipeline Experience migrating Jenkins to Bitbucket Pipeline migration Experience migrating SVN to Bitbucket Pipeline migration Knowledge of PL SQL and Non-PL SQL Oracle EBS object deployment preferred
What you will do Day-to-day accountability of the assigned team Availability planning to ensure incoming customer issues are handled efficiently and effectively (right eye principle), within SLA Identify and plan both technical and soft skills training to develop the team and ensure technical capability is maintained Responsible for all aspects of employee/team performance and ensuring individual and team goals are achieved Escalation Management. Facilitate and coordination across all business units, driving issues to a satisfactory and timely resolution. Preparing customer communications that require management level ownership Input into the successful operation of the Global Technical Support team Identify problems and seek solutions. Recommend process and system enhancements that lead directly to continuous improvement of the operational effectiveness of Riverbed, the customer and the employee Principle responsibilities include: People management: including regular one on ones, focal reviews, career and development planning and individual performance management Operational management: collaboration with the broader Global TAC Management team in daily tasks to include; availability management, queue management, ACD participation (management), case and backlog management Situational management: customer success is measured by customer satisfaction; our ability to manage customer escalations directly impacts customer success Change advocate: identifying improvements to operational efficiencies and drive best practice collaboration with teams and departments, outside the immediate TAC organization What makes you an ideal candidate Analytical problem solving with the ability to apply clear, original and innovative thinking Prior experience leading remote technical support teams Demonstrable experience in communicating at all levels Experienced in work day systems (SFDC, CRM, ACD, reporting tools) Knowledgeable in ways to motivate a team of highly technical remote support engineers, monitor and identify opportunities to improve team performance
Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user\u2019s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed\u2019s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally \u2013 including 95% of the FORTUNE 100 \u2013 we are empowering next-generation digital experiences. Position The Technical Publications team is seeking a skilled and detail-oriented Technical Publications Writer to create and maintain high-quality technical documentation for our enterprise products. This role is crucial in transforming complex technical information into clear, concise, and user-friendly content, including user guides, installation guides, deployment guides, hardware documentation, and API/CLI reference manuals. As a key member of the team, you will ensure that documentation is accurate, accessible, and integrated seamlessly with product development lifecycles, embracing a docs-as-code philosophy. What you will do Collaborate with engineers, QA, product management, and subject matter experts to research, gather, and understand highly technical product information. Design, develop, and deliver comprehensive technical documentation for hardware and software, including user manuals, installation guides, configuration guides, command-line reference manuals, and online help systems. Implement and champion the docs-as-code paradigm, treating documentation as a version-controlled codebase using plain text formats (e.g., Markdown) and Git. Help architect and optimize a documentation toolchain for automated content generation, leveraging CI/CD pipelines to build and deploy documentation. Recommend, evaluate, and integrate tools for automation, content analysis, and potentially AI-driven enhancements for documentation processes. Ensure that documentation is accurate, consistent, and adheres to established style guides and terminology standards. Create and update diagrams, illustrations, and other visual aids to enhance clarity and user comprehension. Actively participate in documentation reviews and incorporate feedback from technical teams and end-users to continuously improve content quality and usability. What makes you an ideal candidate Proven technical writing experience with a strong portfolio of documentation samples for complex software and/or hardware products. Familiarity with the docs-as-code workflow, including experience with version control systems (e.g., Git) and plain text markup languages (e.g., Markdown). Experience using the Cursor IDE and appropriate extensions for Markdown rendering and linting. Experience with automated documentation build processes and static site generators (e.g., Sphinx). Proficiency with content creation tools and a willingness to adapt to new technologies and workflows (e.g. pandoc). Excellent written and verbal communication skills with the ability to translate complex technical concepts into clear, concise, and engaging content for diverse audiences. Strong research, analytical, and problem-solving abilities. Ability to work independently and collaboratively within an Agile development environment, managing multiple projects and meeting deadlines. Basic understanding of scripting languages (e.g., Python, Bash) to support automation efforts. What will help you further: Knowledge of best practices for continuous integration/continuous deployment (CI/CD) pipelines in a documentation context. Experience in migrating documentation from traditional authoring tools (e.g., Adobe FrameMaker) to docs-as-code environments. Familiarity with API documentation tools (e.g., Swagger/OpenAPI). Experience with AI-powered tools for content review, editing, or generation. What we offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
What you will do Own the full recruitment lifecycle for roles across financial services, technology, risk, and operations - from sourcing to offer acceptance. Design and execute creative sourcing strategies to engage passive talent and build long-term pipelines. Collaborate deeply with hiring managers to understand team needs, role requirements, and future growth plans. Create compelling candidate experiences that reflect Riverbeds unique culture and values. Use data to inform decisions : Track, measure, and report on hiring pipeline health, market trends, and process improvements. Influence hiring outcomes by coaching stakeholders on best practices, market insights, and recruitment techniques. Contribute to employer branding initiatives in partnership with marketing, social media, and campus teams. What makes you an ideal candidate At least 6 years of end-to-end recruitment experience (In-House), ideally in a product organisation with network domain or tech. Proven experience sourcing and attracting passive talent through innovative techniques. Strong relationship-building skills and the ability to influence stakeholders at all levels. Familiarity with recruitment platforms (e.g., iCIMS, LinkedIn Recruiter, CRM tools). A data-savvy, analytical mindset - confident using reporting tools to guide decisions. A collaborative, solutions-oriented approach with high attention to detail. A genuine interest in our business, culture, and people - and a desire to contribute to our ongoing success
What you will do Work on various storage protocols like iSCSI, FC and NFS across different enterprise level storage array and block and file storages with popular cloud service providers Design, implement, and unit test Edge computing product features, with end-to-end responsibility for feature success throughout the development lifecycle Troubleshoot, debug, and fix in market product capabilities Collaborate across Riverbed teams on various cross-product Steelcentral controller and SteelHead features and initiatives. Work in an agile environment with a regular release cadence Work closely with the Riverbed engineering in Bangalore What makes you an ideal candidate 8+ years of professional hands-on software engineering experience Three or more yearsexperience in applications built over various storage protocols like iSCSI, FC/NFS Three or more yearsexperience in various virtualization technologies. Expert level Knowledge in Linux, Windows, Virtualization, Networking and storage technologies
What you will do Provide remote support to customers via phone, web, and emai Take ownership of customer issues and handle problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate teams Prioritize and managing open escalation case Provide accurate and prompt updates to customers. What makes you an ideal candidate Knowledge of IP networking protocols like TCP/IP, DNS, http, SSL, SNMP, Flow export, ARP, HA Cluster and strong packet flow understanding. Knowledge and experience using advanced Voice tooling, which includes (but not limited to) Riverbed Steel Central UCExpert, NetScout TruView Live, Nagios, Cacti etc. Knowledge and experience in modeling and simulation tools such as Riverbed Modeler, ns-2, ns-3, QualNet etc. Ability to write and troubleshoot scripting languages. Experience with UNIX/Linux and knowledge linux Utilities like AWK, SED etc. strong troubleshooting approach. Basic understanding of SQL and database schema and querying them Experience reading and understanding packet captures using Wireshark and/or Packet Analyzer and/or Transaction Analyzer. Ability to communicate effectively with customers and engineers. Qualified Network/Application certifications such as RCSP-W, RCSA-APM or RCSP-NPM, CCNP level is a plus Knowledge of VMware is a plus. Multilingual a plus.
Provide remote support to customers via phone, web, and emai Take ownership of customer issues and handle problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate teams Prioritize and managing open escalation case Provide accurate and prompt updates to customers. What makes you an ideal candidate
Serve as a sounding board for sales management to identify creative solutions to new problems and improve business performance by increasing business intelligence Maintain regular interaction with business leadership, balancing a drive for accountability to plans and/or projects, while maintaining effective business relationships Establish processes to help operations yield productivity improvements Support and enable sales in forecasting (minimum 3yrs experience running a forecast call), pipeline management and SFDC/CRM hygiene Analyse the health of an account and territory coverage leveraging KPIs and performance metrics Develop strategic partnership with management and cross-functional teams as well as peers to enable sales around updates and changes in sales processes What makes you an ideal candidate Required: 12+ sales operation, sales administration, finance and/or similar analytics experience Superior skills in analytical and presentation tools with expertise using Excel and PowerPoint Knowledge of Salesforce.com, CPQ, Clari systems or similar CRM systems Knowledge of sales incentive compensation concepts, design and processing, deep understanding of the forecasting process, territory design and sales capacity planning What we offer