Sr. Service Engineer - 5 year experience ,BE-Bio medical )

0 years

3 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

A service engineer installs, maintains, and repairs equipment and systems to ensure optimal performance and customer satisfaction. They diagnose and troubleshoot technical issues, provide on-site or remote support, and ensure compliance with safety standards. Their responsibilities also include conducting routine maintenance, installing new equipment, and training clients on its proper use. Key Responsibilities:

  • Installation and Commissioning: Setting up and configuring new equipment or systems.
  • Maintenance and Repair: Performing routine maintenance, troubleshooting, and repairing equipment malfunctions.
  • Technical Support: Providing on-site or remote technical assistance to customers.
  • Customer Training: Educating clients on the proper operation and maintenance of equipment.
  • Documentation: Maintaining accurate records of service activities, including repairs and maintenance.
  • Collaboration: Working with other engineers and departments to resolve complex issues and improve service quality.
  • Staying Updated: Keeping current with industry trends and technological advancements.

Skills and Qualifications:

  • Technical Proficiency: Strong understanding of electrical, mechanical, and other relevant systems.
  • Troubleshooting Skills: Ability to diagnose and resolve technical problems effectively.
  • Problem-Solving Skills: Capacity to analyze issues and develop creative solutions.
  • Communication Skills: Ability to explain technical information clearly to customers and colleagues.
  • Customer Service Skills: Ability to provide excellent customer support and build positive relationships.
  • Teamwork: Ability to work effectively as part of a team and collaborate with others.
  • Educational Background: A bachelor's degree in engineering (e.g., mechanical, electrical) or related field

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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