Sr. Service Associate

Siemens

1 - 4 years

5 - 8 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

compliance preventive maintenance customer service business processes troubleshooting collection electronics engineering maintenance corporate strategy ml

Work Mode

Work from Office

Job Type

Full Time

Job Description

Youll make an impact by:

Responsible for assigned service tasks on a regular basis.
Troubleshooting and rectification of reported issues by customers, in a timely manner.
Attending scheduled Preventive Maintenance calls and Breakdown calls at site.
Co-ordinating for required spare parts, repairsetc. in order to resolve customer reported issues.
Continuously updating own knowledge in related products/systems from Siemens & training others as required.
Ensuring that the work is done safely and without adverse impact on environment, health, equipmentetc. as specified in the company policies and local requirements.
Ensuring the quality and schedule is maintained and executed within assigned costs.
Ensure compliance with environment, local rules and safety requirements and standards procedures.

Youll win us over by:

A university degree/diploma Electrical/Electronics engineering OR equivalent.
Candidate must have at least 3-6 years of experience in the Indian railway ML, EMU related products/systems.
Troubleshooting/servicing knowledge and hands-on experience in products/systems like DE Locomotive systems, Coach Converters/Inverters, Static Converters/SIV, HLCs, E-Loco Propulsion systems, EMU related Traction/Aux converters, Panels, axillary equipmentetc.).
MS Office and general office tools/applications working skills.
Risk and Opportunity Management.
Ability to work in a team.
Good communication and customer service skills.
Open-mindedness and constructive attitude to perform tasks.
Willingness to work for extended hours on weekdays/ weekends depending on situations.

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