We are seeking a Product Manager for Payment Devices to lead the lifecycle of hardware payment terminals and associated software systems. You will drive strategy, design, and execution for devices such as POS terminals, biometric payment devices, mobile card readers, and smart kiosks, ensuring alignment with evolving customer, compliance, and market needs.
Key responsibilities include:
1.
Strategic responsibilities
: -
Conduct primary and secondary research; generate and qualify market analytics/research & drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch with GTM
Understand Corporate product strategy and align Presales team efforts accordingly by Analyzing data to develop product strategies & define product objectives for effective marketing communications plans.
Devise a Go To Market Strategy for existing and new products.
Collaborate closely with engineering, production, Development, marketing, Operation, Business, After sales service partners and sales teams with GTM for new and existing products
Keep track of industry trends and market feedbacks on our products from our existing customers and new market requirements
Organize training hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation
With strong payment and IOT product knowledge utilize them to create new product road map as per market needs.
Functional responsibilities
: -
Will act as lead contact between all stake holders and design for understanding product requirements, conducts workshops, analyze requirements, define functional requirements
Assess current competitor product offerings, current market trends, and seeking opportunities for differentiation
Product requirements and develop appropriate programs to ensure they are successfully achieved at all levels of project execution
Appraise new product ideas and strategize appropriate go-to-market plans. Devise innovative ways and techniques to reach out to key decision makers by Identifying and presenting appropriate solutions & accordingly Plan product release, field testing, and life cycle management
Product presentations and building customer demonstrations system for new products launch and enhancing existing products demonstration kit
Creating internal new product feature requests POC and implementation plans and monitor the progress
Liaise with internal teams to ensure accurate and timely resolution of technical field issues that may arise during field usage
Define and implement a process for technical qualification of our products for various RFP s
Work closely with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations with timely review to check the product is getting architected as per sales and business requirements
Assess and address risk management with respect to product life cycle (Value engineering, Alt components etc.) in coordination with internal teams
Coordinate product releases with marketing, sales, and development teams
Product certification requirement management
3 rd party product life cycle management
Build and enhance existing SOPs for product management
Prepare PSA, Budget and project proposal for approval
Complete ownership of the projects from initiation to end of life
To qualify for the role, you must have
: - Qualification - B.E, MBA or relevant field
Total exp 8-10 yrs. in Embedded payment and IOT product development industry, working with micro ATM, Android POS, cloud Speaker, mPOS devices. Should be a Business & solutions expert in fintech industry.
Product life cycle of at least one embedded product from requirement gathering, specification to release to manufacturing
Well -versed with documentation control and understanding of Hardware, Software/Firmware and Mechanical Engineering files.
Business and technology professional with experience in Payments, SaaS, Fintech, IT and, expertise in Sales, Account Management, Process reengineering & Resource Management.
Hands-on experience in products, solutions, business development, partnerships & alliances.
Part of the leadership team of a successful fintech company & handling roles across functions to help make growth happen.
Working knowledge on project management tools such as Jira, Microsoft MPP and Agile project management
Key attributes for success
: - Effective use of data and research for product management
Relationship building with all stake holders
Identifying new product requirements and building a business case for same
Work closely with CPO team and the engineering team to define and provide product requirements for the product based on Market research and user experience.
Help determine and drive buy/build/partner solutions for components and third-party products as necessary.
Manage delivery current of products concurrently with the future product planning.
You will earn brownie points if you have: -
Have coached, trained, product management team and demonstrated success.
Champion adoption of products across customers to ensure product penetration
Demonstrated Collaborative approach toward problem solving.
Well- versed with Version control and maintenance of Hardware, Software/Firmware, and Mechanical Engineering files etc.
Files folder structure management and version control of all documents and releases.
Should be familiar with product version control and Manufacturing Transition Documents
Take end-to-end ownership of the product line, identify market requirements, define the product vision, and drive the implementation of the overall product roadmap.