Sr Product Associate - Chase Travel

JPMorgan Chase Bank

6 - 11 years

7 - 12 Lacs

pune

Posted:-1 days ago| Platform:

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Skills Required

product strategy project management ux business analysis user stories market research product planning new product development product design requirement gathering product management product development product life cycle scrum agile jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Enhance the advisor experience through 1% improvements every sprint.

Implement usability enhancements and maintain high standards in project management tools.
Support strategic planning by analyzing product metrics and writing detailed requirements to guide product development.
Develop a strong understanding of user pain points and friction areas within our advisor toolset.
Manage advisor feedback by responding to submissions, categorizing insights, and updating the Usability Enhancements backlog to drive continuous improvement.
Support initiatives that improve key metrics customer NPS/OSAT and cost reduction. Demonstrate quantitative improvements in these metrics annually, linked to product initiatives you supported by publishing 30/60/90 day KPI readouts for all implementations.

Required qualifications, capabilities, and skills

6+ years of experience in product management.
Experience in product life cycle activities including discovery, requirements definition, user story refinement and product delivery activities.
Excellent organizational skills with a focus on maintaining high standards in Jira governance and quality expectations.
Proven ability to maintain a high level of backlog quality through N+2
Experience in supporting initiatives that impact key metrics like NPS/OSAT and cost reduction

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