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Sr. Officer/Officer - Card Operations (Payments)

3 - 5 years

3 - 5 Lacs

Mumbai, Goregaon

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Payment Operations Card Operations Gateways Payments Payment Processing Transaction Processing Payment Systems

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: Checking & uploading daily payments received through different modes on T+1 basis. Real time Credit posting and release of OTB. Maintaining unidentified payments details. Processing Refunds & Closed card refunds with approvals & Finance team. Follow-up / communicating with Service branch, Vendors. Responding to customers within TAT by following the business process requirement IT follow up/issues or any other technical issues follow up & resolution. Processing of cardholder payments on real time basis for successful debits. Investigate with the BOB branch on the payment transactions if details are not received in the Payment file. Updation of rejected payments & its reconciliation. Debit/Credit posting adjustment to the cardholders. Reconciliation of Payment file and related GLs MIS maintenance. Applicants should possess the following attributes: Strong analytical and decision-making skills Customer Orientation Flexibility in hours of operation Professional written and verbal communication and Interpersonal skills Ability to communicate well at all levels of the organization

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