Sr Manager, Quality Engineering

General Summary:

The Sr. Manager of Quality Engineering is responsible for leading a global team of entry level to experienced professionals focused on creating and maintaining automated tests from manual test scripts and test cases. This role serves as a technical expert and advisor for complex engineering and quality issues, providing expert-level understanding of qualification, validation, nonconformance control, process capability, and risk reduction.

Essential Duties and Responsibilities:

• Define and execute the technical strategy for test automation frameworks, tools, and methodologies across multiple product lines.
• Lead the design and implementation of scalable, robust, and maintainable automated test solutions for web, mobile, and API layers.
• Drive the adoption of best practices in code quality, including code reviews, static analysis, and adherence to coding standards.
• Evaluate and recommend new technologies and approaches to enhance testing efficiency and effectiveness.
• Architect and implement programmatic quality gates within CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) to ensure continuous quality adherence.
• Integrate automated tests, code quality checks, security scans, and performance benchmarks into the CI/CD workflow.
• Monitor and report on key quality metrics, identifying areas for improvement in the CI/CD pipeline and overall quality posture.
• Sets goals and objectives for team members for achievement of operational results
• Manage experienced professionals who exercise latitude and independence in assignments
• Influence others outside of their own job regarding policies, practices, and procedures
• Contribute to policy and strategy implementation for short-term results
• Lead and prioritize the daily activities of the team
• Manage, mentor, and coach to develop a collaborative and dynamic team
• Coordinate cross-functional communication to align initiatives and strategies to drive efficiency
• Review and analyze discrepancies in service or performance and recommends updates for products or services
• Oversee test schedules and/or strategies in accordance with project scopes and delivery dates
• Reviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks
• Provide feedback and recommendations on software usability and functionality
• Identify program deviance from standards and suggests modifications to ensure compliance
• Serve as advanced escalation point for complex reproducing, debugging, and isolating of software problems

Knowledge, Skills, and/or Abilities Required:

• Exceptional leadership and customer service skills
• Willingness to work in a team environment
• Strong organizational skills to give the team direction
• Professional presence suitable for interaction in meetings, in-person, or via email
• Excellent presentation and communication skills
• Knowledge of quality assurance methodologies
• Familiarity with object-oriented programming language
• Knowledge of Software Development Life Cycle (SDLC)
• Knowledge of basic builds and deployments
• Strong problem-solving skills with the ability to meet reasonable deadlines
• Experience in software quality assurance and test automation, with at least 3 years in a leadership or management role.
• Sufficient expertise in designing, developing, and maintaining automated test frameworks using languages like Python, Java, JavaScript, or C# to understand teams are on track for test automation commitments

Educational/Vocational/Previous Experience Recommendations:

• Bachelors degree in related field or equivalent business experience
• 6+ years of relevant experience
• 3+ years of managerial experience

Working Conditions:

• Hybrid depending on location (Pune / Mumbai)