Sr. Manager Product

As a Senior Manager of Product at our Noida location, you will play a pivotal role in leading our technology initiatives, driving product and process automation, and managing cross-functional stakeholders. Your key responsibilities will include leading the tech team in designing, developing, and deploying scalable digital solutions across various business functions. You will own and manage the complete technology stack with a strong focus on marketing automation and operational efficiency. Overseeing and optimizing the integration of software like Lead Squared CRM to ensure seamless lead management and customer engagement will also be crucial aspects of your role. Additionally, you will be responsible for implementing and managing Learning Management Systems (LMS) for seamless learning delivery. Building and executing automation workflows using marketing tools, CRMs, and communication platforms to streamline lead nurturing, onboarding, and customer support processes will be essential. Collaboration with internal teams such as Sales, Marketing, Product, and Operations to understand business needs and translate them into effective tech solutions is a key component of this role. Furthermore, you will manage relationships with external vendors and technology partners to ensure smooth and reliable system performance. Mentoring and managing a high-performing tech team, ensuring timely project delivery, and adherence to quality and security standards will also be part of your responsibilities. Defining key performance indicators (KPIs), monitoring performance for the tech team, and regularly reporting progress to senior management will be critical to the success of this role. The ideal candidate for this position should possess a Bachelor's/Master's degree in Computer Science, IT, or a related field, along with 8-10 years of hands-on experience in tech leadership roles. Proven experience with LeadSquared, Ozonetel, and LMS platforms is required. A strong understanding of marketing automation tools and CRM integration, excellent stakeholder management and communication skills, proficiency in project management methodologies and agile practices, and the ability to work in a fast-paced, data-driven environment with multiple priorities are also key qualifications for this role.,