Sr. Manager Product

As a Senior Manager Product, you will be responsible for leading technology initiatives, driving product and process automation, and managing cross-functional stakeholders in our company based in Noida. Your primary responsibilities will include leading the tech team to design, develop, and deploy scalable digital solutions across various business functions. You will play a crucial role in owning and managing the complete technology stack with a strong emphasis on marketing automation and operational efficiency. Additionally, you will oversee the integration of software such as Lead Squared CRM to ensure seamless lead management and customer engagement. Furthermore, you will be tasked with implementing and managing Learning Management Systems (LMS) to facilitate seamless learning delivery. Your role will also involve building and executing automation workflows using marketing tools, CRMs, and communication platforms to streamline lead nurturing, onboarding, and customer support processes. Collaboration with internal teams including Sales, Marketing, Product, and Operations will be essential to understand business needs and translate them into effective tech solutions. You will also manage relationships with external vendors and technology partners to ensure smooth and reliable system performance. As a mentor to a high-performing tech team, you will ensure timely project delivery and adherence to quality and security standards. Defining key performance indicators (KPIs), monitoring the tech team's performance, and providing regular progress reports to senior management will be part of your key responsibilities. Key Skills & Qualifications: - A Bachelors/Masters degree in Computer Science, IT, or a related field. - 8-10 years of hands-on experience in tech leadership roles. - Proven experience with LeadSquared, Ozonetel, and LMS platforms. - Strong understanding of marketing automation tools and CRM integration. - Excellent stakeholder management and communication skills. - Proficiency in project management methodologies and agile practices. - Ability to thrive in a fast-paced, data-driven environment with multiple priorities.,