Sr. Manager - Customer Service Transformations

12 - 18 years

40 - 45 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Lead or participate in the implementation of contact centre solutions across various client organizations.

Design and implement best practices

Proven experience in project management methodology. Strong analytical and problem-solving skills.

Any certification in Six sigma

Experience into any Customer service, Contact Center, Service desk, Help desk verticals

Skills in Statistical modeling and Machine Learning

Function as a "Subject Matter Expert" for Contact Center within the Analytics/AI Practice

Contact Person: Maheshwari Balasubramanian

Email ID: maheshwari@gojobs.biz

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