Sr. Front Office Executive

0 years

1 - 2 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Patient and visitor management: Greet patients, families, and visitors courteously and professionally; answer questions about services and hospital procedures; and direct them to the appropriate staff or department.
  • Appointment and schedule management: Schedule, reschedule, and confirm appointments, ensuring efficient use of provider time and coordinating walk-ins.
  • Administrative duties: Answer and direct phone calls, manage incoming and outgoing mail, and maintain a neat and organized reception area.
  • Patient registration and records: Assist with patient registration, update patient information in electronic health record (EHR) systems, and ensure all necessary data is collected and files are maintained.
  • Billing and payments: Handle billing, collect co-payments, deductibles, and other payments, and assist patients with insurance forms.
  • Communication and coordination: Coordinate with other hospital staff and departments, and act as a liaison between the hospital, patients, and insurance companies.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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