Sr. Executive - Tour Operations

Position – Sr Executive (Tour Operations), Noida

Company Description:

At Travel Selections, our strength lies in Luxury Getaways, Holiday Packages, Hotels & Flight Bookings for India and Abroad. We specialize in FIT tour packages, Adhoc Group tours, and event management services, delivered by experienced personnel, creating memorable travel experiences.

We ensure that we fully understand the individual travel-requirement of our customers, to be able to fully customise and tailor make their entire tour, and thus offer best suited holidays, as desired and requested. We are based out of Noida.

Role Description

This is a full-time on-site, Incentive-linked role. The role involves the following key aspects on managing sales-operations –

1.      Making immediate connection on fresh queries, fully understanding the travel-requirement, formulating and formalizing the Tour program which will require customization.

2.      Preparing a Suitable & competitive quote, for an instant conversion.

3.      Follow-up on prospective clients / travellers, resolving doubts, re-planning and re-quoting for a suitable tour program, for instant conversion.

4.      Simultaneously, making reservations with concerned hotels, transporters & other suppliers. Securing Confirmations to hold services on firm basis.

5.      Tracking timelines for payment collections, instructing for on-time payments to suppliers and issuing Holiday / Hotel confirmation vouchers to clients.

6.      Coordinating with suppliers and client on-tour for smooth operations.

7.      Ensuring the successful execution of travel and other related arrangements for excellent customer service & feedback.

Qualities Required:

1.      Prior Experience in handling Tour queries & operations (atleast Domestics Destinations)

2.      Good in Basic calculations and preparing tour-program quotes

3.      Promptness in Travel-Ops related tasks

4.      Ability to develop and establish excellent Rapport with Clients

5.      Communication skills (Both Verbal & Written)

6.      Time Management & Strong Multitasking abilities

7.      Attention to detail and problem-solving skills

8.      Maintain accuracy and ensure margins are not diluted

9.      Strong Knowledge of Destinations, Hotel categorization, Airlines, transport fleet and other aspects of Tourism industry

10.  Basic Norms, seasonality factors and challenges involved in Tourism Industry

11.  Well versed with MS Excel & MS Word

12.  5 Days in Office, 1 Day WFM, Sundays Off

Only Candidates matching above qualities to share their CVs at manish@travelselections.in