Sr. Executive Sales Support

PurposeResponsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and paymentsKey ResponsibilitiesCoordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customersVerify all bills/ invoices as per Blue Dart norms prior to forwarding to clientsEnsure timely dispatch of bills to customers as per scheduleFollow up with customers for bill receiptCustomize bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc.Coordinate with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment dateWork closely with the sales teams to ensure timely collections from customers as per the raised billsFollow up with customers in cases of pending payments / short payments / part paymentsReport reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis