Sr Customer Success Specialist

Company Description Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. We believe in making productivity fast, smart, and beautifully simple. Role Description This is a full-time remote role for a Customer Success Specialist at Kroolo. As a Customer Success Specialist, you will be responsible for client onboarding, product demos to customers and partners, providing product support / enhancements to customers and partners, managing customer relationships, resolving customer issues, and collaborating with cross-functional teams to deliver outstanding customer service. Qualifications Must have B2B SaaS or Software CS experience Customer Satisfaction, Customer Support, and Customer Service skills Strong communication and analytical skills Ability to effectively manage customer relationships Experience in providing technical support or customer service Experience with CRM systems Ability to work independently and remotely Bachelor's degree in Business, Communication, or related field What you need to do? Goto kroolo.com and Sign up Analyze the Website and platform post Sign up Prepare your thoughts and send your recommendation together with your profile (We want folks who love to analyze things!) Show more Show less