Sr. BA / Salesforce BA

Job Description

Job Information Date Opened 04/25/2025 Job Location Noida Job Type Full time Industry IT Services Work Experience 4-7 years City Noida State/Province Uttar Pradesh Country India Zip/Postal Code 201301 About Us We are an IT Consulting & IT Services company with ISO 9001, 14001, 20001 27001 & Great Place to Work Certified. We at Quadrafort assist our customers in enhancing Productivity and Business efficiency achieved by our best-in-class Cloud Solutions and innovative 360° consulting services. We are a Technology Consulting services provider assisted by a team of certified technologists aided by domain experience & proficiency garnered across industries and business verticals. We endeavor to empower organizations in their digital transformation journey with the least disruption with emphasis on proper adoption, to aid in achieving complex business goals. We work across industries encompassing Manufacturing, Retail, Hi-Tech, IT, BFSI, Healthcare, Automobile and Media. Industry - IT Services and IT Consulting Job Description Work closely with stakeholders to understand business needs and translate them into Salesforce solutions. Analyze existing workflows and recommend improvements using Salesforce automation. Utilize Salesforce reports and dashboards to provide insights for decision-making. Collaborate with developers to implement integrations and custom solutions. Act as a liaison between business teams and technical teams to ensure alignment. Conduct user acceptance testing (UAT) and ensure solutions meet business requirements. Provide training to end-users and maintain documentation for Salesforce processes. Requirements Strong knowledge of Salesforce CRM, Sales Cloud, Service Cloud, and reporting tools. Salesforce Administrator or Business Analyst certification (preferred). 5 to 9 years in business analysis with hands-on Salesforce experience. Ability to identify gaps and propose effective solutions. Strong verbal and written skills to interact with clients and teams.