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Amgen
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Sr Associate Business Analyst

Sr Associate Business Analyst

Amgen

1 - 3 years

2 - 6 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Business process Data analysis Analytical Scrum Document management Visio Case processing Troubleshooting SDLC CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the Integrated Case Management Systems on existing & future technologies. In this role, you will wear several hats including requirement gathering, implementation and analyze and resolve issues with case intake and data transfer across integrated systems. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient processing of data.

Roles & Responsibilities:

Develop and implement business process improvements to enhance efficiency and effectiveness.
Monitor, solve, and resolve issues related to case intake and case processing across multiple systems.
Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues.
Collaborate on the development of test plans and scenarios to ensure robust validation of system updates, patches and new features.
Perform regression testing to verify the changes do not negatively impact existing system functionality.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Master s degree and 1 to 3 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR
Bachelor s degree and 3 to 5 years of Life Science / Biotechnology / Pharmacology / Information Systems experience OR
Diploma and 7 to 9 years of Life Science / Biotechnology / Pharmacology / Information Systems experience

Preferred Qualifications:

Functional Skills: Must-Haves

Experience in writing user requirements and acceptance criteria in agile project management systems such as JIRA
Good communication skills and the ability to communicate with Product Managers and business collaborators to define scope and value for new developments
Hands-on experience with the ITIL framework and methodologies like (Scrum).
Knowledge of SDLC process, including requirements, design, testing, data analysis, change control

Functional Skills: Good to Have

Hands on experience in HP ALM, JIRA, Visio, document management systems (e.g. Veeva) and Service Now
Experience in management of requirements specifications document, requirements traceability matrix
Experience of DevOps, Continuous Integration, and Continuous Delivery methodology, and CRM systems

Soft Skills:

Excellent analytical and troubleshooting skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
High degree of initiative and self-motivation.
Team-oriented, with a focus on achieving team goals.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

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Sr Associate Business Analyst