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KVC CONSULTANTS LTD
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Sr Associate : 5.5 LPA : Grads and UG : 5 Days Work : Apply Now

Sr Associate : 5.5 LPA : Grads and UG : 5 Days Work : Apply Now

KVC CONSULTANTS LTD

1 - 5 years

3 - 5 Lacs

Noida Gurugram Delhi / NCR

Posted:1 day ago| Platform:

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Skills Required

CHAT AMAZON Live Chat TCS serco web chat TLC teleperformance british telecom bt cognizant GENPACT tech mahindra bpo FALCON FORCE R1RCM international voice dell SPRINT ibm IGT EXL QUATTRO tellus jindal ACCENTURE vodafone

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- WITH RESUME MAHVISH -- 9628373766 SIMRAN - 9821182647 RIYA - 9628373761 DEVIKA - 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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KVC CONSULTANTS LTD

kvc-consultants.com

Management Consulting

London

50 Employees

170 Jobs

Key People

John Doe

CEO
Jane Smith

Chief Operating Officer
David Brown

Chief Financial Officer

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Sr Associate : 5.5 LPA : Grads and UG : 5 Days Work : Apply Now