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Sr Associate : 5.5 LPA : Grads and UG : 5 Days Work : Apply Now KVC CONSULTANTS LTD

1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. KINDLY CALL OR DM -- WITH RESUME MAHVISH -- 9628373766 SIMRAN - 9821182647 RIYA - 9628373761 DEVIKA - 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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Hiring For International BPO || UK voice process Expert Staffing Solutions

1.0 - 5.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Role & responsibilities - Conducting customer interactions over calls in a professional manner. - Assisting customers with inquiries and issues. - Addressing customer concerns promptly and effectively. - Demonstrating empathy and patience in handling customer inquiries and complaints. - Ensuring timely resolution of customer issues to maintain satisfaction levels. Preferred candidate profile - Graduates and undergraduate freshers can also apply - Minimum 6 months of experience required in International voice process - Willingness to work in 24x7 shift timings. - Excellent verbal and written communication skills. Perks and benefits - Transportation is provided with both side cabs. - Complimentary meals during working hours. - Opportunities for career growth and advancement within the organization. For more details contact (Shreya-7669341909)

Posted 2 days ago

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