Sr. AR Caller - RCM

Company Description

CrystalVoxx is a healthcare econometrics company providing integrated healthcare solutions, including Medical Billing and Coding Services. Our services cater to various specialties like Chiropractic, Dental, Cardiology, and more, supporting individual and group practices. Based on 14 years of experience, our unique process workflow combined with smarter analytics and technology ensures no revenue is left uncollected. By partnering with us, practices can overcome revenue cycle challenges, control increasing A/R, and improve financial performance.

Role Description

This is a full-time on-site role for a Sr. AR Caller - RCM at CrystalVoxx Global LLP, located in Ahmedabad. The Sr. AR Caller will be responsible for handling accounts receivable, following up on unpaid claims, rebilling, sending appeals through fax or mail along with claim forms, and reprocessing claims via phone. The role involves managing denial management, payment posting, and bank reconciliation. The selected candidate will ensure all steps are followed to maximize revenue collection.

Qualifications

• Strong skills in AR Recovery and Denial Management, including unpaid claims follow-up and rebilling.
• Proficient in handling Payment Posting, Bank Reconciliation (EOB & ERA), and Claims Scrubbing.
• Experience in Provider Insurance Credentialing, Clearing House configuration, and EDI Enrollment.
• Knowledge of Patients Insurance Benefits Verification (Web & Phone) and Charge Entry.
• Excellent communication skills and the ability to manage appeals and reprocessing claims through phone or mail.
• Ability to work independently in a fast-paced environment and effectively manage time.
• Experience in healthcare revenue cycle management is a plus.
• Bachelor's degree in healthcare administration, business, or related field is preferred.