Job
Description
Senior Application Developer - Salesforce Bangalore, Karnataka India AXA XL are creating a new delivery model based on agile and a new vendor model to enable more efficient delivery of technology with the business fully embedded in what we deliver This Digital Factory will first deliver new capabilities for Fusion Transformation and then will be rolled out to other capabilities within GT (Global Technology) and IDA (Innovation, Data & Analytics) We are seeking a Senior Salesforce Developer with extensive expertise in automated software testing and a passion for coaching others to join our dynamic team As a Senior Salesforce Developer, you will play a key role in architecting, designing, and implementing our insurance workbench application on the Salesforce platform, with a focus on test-driven development, automated testing, and continuous integration What you ll be DOING What will your essential responsibilities include? Responsibilities: Drive the development and maintenance of our insurance workbench application on the Salesforce platform, leveraging your expertise to design and integrate relevant modules, customizations, and configurations that optimize workflows and data management Manage and resolve support requests, issues, and escalations from end-users Diagnose and solve technical issues related to Salesforce applications Perform administrative tasks such as user account maintenance, reports, dashboards, and workflows Configure Salesforce settings for users, roles, security, profiles, and workflow rules Assist in training new users and enhancing the Salesforce skill set across the organization Communicate regularly with the Salesforce user base regarding new features, enhancements, and changes Update, maintain, and create customized reports for different departments and management Ensure data integrity and perform data imports/exports as needed Work with management to identify new opportunities to leverage Salesforce for additional business processes Document system configurations, processes, and procedures Test Salesforce updates and new releases to ensure smooth implementation Provide feedback and suggestions for system improvements Lead and mentor a team of developers, providing technical guidance, conducting code reviews, and promoting best practices in Salesforce development, automated testing, and software quality assurance Build and lead the automated software testing chapter for the insurance workbench suite Lead the development of APIs to facilitate data exchange and connectivity with external systems and partners Champion a product-led Agile approach to development, applying design thinking principles to create intuitive user experiences (UX) and customer experiences (CX) within the workbench application Drive continuous improvement initiatives, staying ahead of emerging technologies and industry trends, and adapting to changing product requirements Solution Design and Architecture: Lead the design and architecture of complex solutions on the Salesforce platform, leveraging design thinking methodologies to address business requirements effectively Define architectural standards, patterns, and best practices for Salesforce development in alignment with enterprise architecture principles Ensure solutions are scalable, maintainable, and comply with industry regulations in the commercial insurance domain Technical Leadership: Provide technical leadership and guidance to development teams, promoting DevOps practices and CI/CD pipelines for efficient delivery Collaborate with stakeholders to prioritize features and enhancements, ensuring alignment with business goals and objectives Mentor and coach team members on Salesforce development, DevOps, and enterprise architecture concepts Integration and Data Management: Design and implement API integrations with external systems, leveraging Azure services and other technologies as needed Architect data streaming solutions for real-time analytics and insights, ensuring data accuracy, integrity, and security Collaborate with data architects to define data models and ensure proper data governance practices within the Salesforce Org Scaled Agile Delivery: Work within a scaled agile framework, participating in program increment planning, backlog grooming, and sprint ceremonies Facilitate collaboration between agile teams, resolving dependencies and ensuring alignment with the overall program roadmap Drive continuous improvement initiatives to enhance delivery processes and optimize team performance Salesforce Org Oversight: Oversee multiple solutions within the Salesforce org, ensuring cohesiveness, scalability, and maintainability across different business units Conduct regular reviews and audits of Salesforce configurations, identifying opportunities for optimization and enhancement Partner with Salesforce administrators to establish governance policies, security controls, and release management processes You will be reporting to Platform Delivery Lead What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Proven experience as a Senior Salesforce Developer, with a track record of delivering complex solutions in enterprise environments, preferably within the insurance domain Strong knowledge of Salesforce administration and declarative capabilities Experience with Salesforce configuration, customization, and data management Extensive experience with APEX, LWC , Flows and familiarity with cloud-based integration, design thinking, UX/CX Experience in Salesforce administration, including user account maintenance, security settings, and workflow rules Experience in application support, including triaging incidents and assisting support teams in resolving issues Proven experience in optimizing the Salesforce platform for performance, security, and audit Experience in understanding and implementing Salesforce AI capabilities will be an added advantage Hands on experience in Implementing Integrations with various systems Salesforce devloper 1 certificate mandatory and developer 2 certificate preferable Prefereable experience in Omni Studio Significant leadership and communication skills, with the ability to effectively guide and collaborate with development squads, stakeholders, and business users A deep understanding of Agile principles, with a passion for driving continuous improvement and innovation Desired Skills and Abilities: Outstanding ability to coach and mentor team members, helping them to develop expertise in automated testing and software quality assurance Leading a automation testing chapter Excellent analytical abilities to identify issues and devise effective solutions in a dynamic environment A Bachelors or Masters degree in Computer Science, Software Engineering, or equivalent work experience
