Sr. Admin Officer

Job Title: Senior Admin Officer – Guest Management & Hospitality
Location: Bija, Doraha
Experience: 10+ Years
Qualification: Graduation
Department: Administration

Preferred Background:

• Retired personnel from the Indian Armed Forces (Army, Navy, Air Force)
• Experience in managing protocol, guest handling, hospitality, and discipline

Key Responsibilities:

• Guest Reception & Protocol Management
• Coordinate reception and hospitality for all domestic and international guests.
• Ensure smooth arrival/departure logistics including transportation and accommodation.
• Maintain a high standard of courtesy, discipline, and decorum while dealing with guests.
• Oversee arrangements for company events, client visits, and VIP meetings.
• Facility & Hospitality Oversight
• Supervise housekeeping, catering, and facility arrangements related to guest comfort.
• Maintain cleanliness and readiness of guest lounges, meeting rooms, and visitor areas.
• Ensure adequate stock and presentation of refreshments, gifts, and welcome kits.
• Logistics Coordination
• Arrange pick-up/drop-off services, guest escorts, and itinerary planning.
• Liaise with security and gate entry teams to ensure seamless guest access.
• Internal Coordination
• Work with Admin, HR, and Security teams for smooth execution of guest protocols.
• Brief internal staff regarding guest schedules, roles, and responsibilities.
• Discipline & Presentation
• Implement a disciplined, punctual, and protocol-driven approach to all hospitality services.
• Train support staff (drivers, receptionists, pantry staff) for standard guest handling etiquette.
• Reporting & Documentation
• Maintain records of guest visits, feedback, expenses, and hospitality reports.
• Prepare and submit timely reports on VIP visits and event summaries.

Skills Required:

• Excellent interpersonal and communication skills
• Strong sense of discipline, decorum, and responsibility
• Leadership qualities and ability to manage cross-functional teams
• Well-versed in hospitality standards and protocol arrangements
• Proficient in basic MS Office tools for reporting and documentation

Educational Qualification:

• Graduate in any discipline (Preferred)
• Additional certifications in hospitality management (optional)

Experience:

• Minimum 10–15 years of service in the Armed Forces
• Experience in administrative or protocol roles preferred post-retirement

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Work Location: In person