Specialist - Supply Chain Due-Diligence

ISS India

2 - 3 years

4 - 8 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

supply chain procurement career development due diligence sap google analytics web analytics iss business rules customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Execute vetting process as per defined process and business rules. Calling suppliers and ensuring the suppliers understand ISS requirements
Be a subject matter in risk assurance in responsible souring requirements
Calling suppliers to debottleneck non progressing suppliers in ISS vetting solution
Act as trusted consultants on behalf of ISS
Define validation rules of supplier attestations along with group Center of Excellence
Escalate supplier non-progress on time to next level to seek resolution
Ensure that suppliers are end-to-end managed until they are onboarded in ISS prequalification system

Who you ll work with:

Work with suppliers in onboarding them in due-diligence solution
Collaborate with country Procurement organization in improving supplier onboarding process
Engage with Subject Matter experts in addressing and resolving noncompliance
Work with Senior specialists in resolving noncompliance

Key qualifications:

Minimum 2-3 years of experience in working in call centers and drive rule-based resolutions and onboarding
Good written and spoken communication in English & Chinese
Knowledge of customer relationship management
Time and outcome-based mindset
Service mindset and appearance
Knowledge of Coupa RPMA, SIM, P2P considered an advantage but not a requirement

Personal skills you excel:

Customer service mindset
Execution Mindset
Driving results & Performance
Communicates effectively

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