Specialist R2R

The role requires you to process transactions in accordance with Service Level Agreements, while following appropriate accounting, finance, and/or Human Resources policies and procedures. You will need to identify discrepancies, clear errors, and perform route-cause analysis. Additionally, you are expected to contribute to the continuous improvement of all areas within the process scope and track and report specific Service Level Agreement requirements and metrics. Your key accountabilities will include processing transactions in accordance with Service Level Agreements, maintaining and updating the team's records management for tracking, communications, and continuous improvement purposes, performing specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements. Furthermore, you will review documents for completeness and accuracy, analyze system reports to ensure accuracy, prepare various reports, communicate with customers to obtain correct information, and operate a computer system for data analysis. You may also be required to talk to customers, clients, or suppliers over the phone and apply analytical techniques to perform statistical analyses and create accurate charts, tables, and graphs. It is crucial to maintain a high-quality customer-focused orientation, effectively communicate findings, make recommendations, and facilitate training and support for hotel general management/accounting staff. To be successful in this role, you should possess an Associate Degree, Bachelor's Degree, technical institute degree/certificate, or an equivalent combination of education and work-related experience. You are required to have 1 to 3 years of progressive work-related experience with demonstrated proficiency in one or more functions related to the position. Technical skills and knowledge in People Soft or other E.R.P. systems finance, accounting, and/or Human Resources modules are essential. At IHG Hotels & Resorts, we value delivering True Hospitality for Good on a global scale. We offer a unique culture, brilliant colleagues, and various corporate opportunities to broaden your horizons and achieve your career goals. With a focus on growth and performance, we aim to be the hotel company of choice that guests and owners love. Flexibility, balance, and wellbeing are key aspects of our company culture, and we provide a wide range of benefits to support your work-life balance and professional growth. If you believe you'd be a great fit for the job, even if you don't meet every single requirement, we encourage you to hit the "Apply" button and start your journey with us today.,