Specialist Process Trainer

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Job Title: Specialist Trainer – Process Training (International Voice)

Location: Bangalore
Work Hours: 9 hours/day, 5 days a week
Shift: Rotational
Experience Required: 4+ years total, with experience as a Process Trainer in International Voice process
Education: Bachelor's Degree (mandatory)

Job Summary:

We are looking for an experienced Specialist Trainer with a background in international voice process training. You will be responsible for delivering classroom and virtual training, developing training modules, and ensuring employees meet performance expectations.

Key Responsibilities:

• Deliver process training for new hires and existing employees
• Design, schedule, and conduct training programs and assessments
• Collaborate with stakeholders to identify training needs
• Prepare training materials including presentations and SOPs
• Conduct pre-and post-training evaluations to measure effectiveness

Required Skills:

• Strong coaching, facilitation, and content development skills
• Expertise in TNA/TNI
• Excellent communication and presentation skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Strong knowledge of US culture and soft skills training
• Ability to manage multiple training batches independently

Why Join Us:

• Growth and development through continuous learning
• Open and collaborative work culture
• Recognition and celebration of achievements
• Vibrant, diverse, and inclusive workplace
• Active involvement in CSR initiatives

To Apply:
Submit your resume via Whatsapp @9087726632 or vinodhini.starsecutech@gmail.com for more information.

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹677,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Shift allowance
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• International Voice Process Trainer: 1 year (Required)

Location:

• Bangalore, Karnataka (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Application Deadline: 30/06/2025
Expected Start Date: 30/06/2025