Position Title:
Specialist : UK Underwriting Support
Function, Responsibility Level:
Operations,
Reports to (Responsibility Level):
Assistant Manager Operation
Supervises:
None
Location:
MetLife GOSC, Jaipur
Global Grade:
GG - 9
Cost Center: TBD
Complexity: 7
PID/s Load Mapping:
Position SummaryPortal Kick outs
Picking the New Business requests those have been declined / referred by the Online portal due to failing the risk factor. Work includes checking additional flags and related additional information to arrive on a decision to approve the request. enabling brokers to get quotations and providing administration support to assist.
This is a great position for someone who has a keen eye for detail and would like to develop into a senior initial underwriter or pricing underwriter
Checking the reason for portal deferred case and identifying the next steps
Proactively managing the work volumes of these to stay within service level agreements.
Interpret information from customer requests and apply them to our standard procedures.
Providing administrative support to Underwriters
Liaising with other internal departments within Sales & Operations as and when required.
Education, Technical Skills & Other Critical Requirement
Education
Bachelor s degree (any stream) or diploma education.
Preferred.
Any financial services qualifications or equivalent, such as GR1 or other CII qualifications.
Experience
Minimum 3-4 years experience of working in an Underwriting function)
Demonstrate a strong customer focus, with passion for ensuring the customer receives the right support and solutions
Technical Skills
Excellent written and verbal communication skills (verbal communication limited with UK Ops Team)
Ability to work efficiently with good attention to detail.
Accurate and able to demonstrate a high level of organization.
Ability to multi-task and priorities workload.
Self-motivated, enthusiastic with a can do attitude .
An excellent eye for detail with high accuracy levels
Strong educational grade for English and Mathematics
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
Non-Voice
Written communication skills (Email only)
Proficient in Microsoft Excel