Job
Description
As a Specialist Processor at IHG Hotels & Resorts, you will be part of a team processing transactions in accordance with Service Level Agreements. Your role will involve following appropriate accounting, finance, and/or Human Resources policies and procedures, identifying discrepancies, clearing errors, and performing root-cause analysis. Additionally, you will contribute to the continuous improvement of all areas within the process scope and track/report specific Service Level Agreement requirements and metrics. Your key responsibilities will include: - Processing transactions in accordance with Service Level Agreements - Maintaining and updating team records management for tracking, communications, and continuous improvement purposes - Performing specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements - Reviewing documents for completeness and accuracy, analyzing system reports, and resolving problems to ensure data integrity - Compiling various reports for special studies and projects, preparing monthly financial statements, and communicating with customers for correct information - Operating a computer system for data input, retrieval, and analysis - Providing recommendations for system enhancements and process improvements - Facilitating improvement efforts with the Work Team and Customer and Process Support Team - Talking to customers, clients, or suppliers over the phone as required - Applying analytical techniques to perform statistical analyses, create accurate charts, tables, and graphs, and communicate findings effectively to key stakeholders In terms of qualifications, you should have: - Associate Degree or Bachelor's Degree or technical institute degree/certificate or an equivalent combination of education and work-related experience - 1 to 3 years of progressive work-related experience with demonstrated proficiency in one or more functions related to the position Key skills and experiences required: - Demonstrated knowledge of People Soft or other E.R.P. systems finance, accounting, and/or Human Resources modules - Proficiency in accurately populating databases with necessary information within designated time periods - Clear, concise, and succinct communication skills, adapting communication to the needs of the user IHG Hotels & Resorts is a global company that values True Hospitality for Good. With corporate offices and over 6,000 hotel destinations worldwide, IHG offers a unique culture and opportunities for career growth. The company fosters a culture of connections and belonging, supporting productivity through a hybrid working model that blends office and remote work. IHG provides a wide range of benefits, including room discounts, recharge days, and volunteering opportunities to support wellbeing and inclusivity. If you believe you would be a great fit for this role at IHG Hotels & Resorts, hit the 'Apply' button and start your journey with us today. As a Specialist Processor at IHG Hotels & Resorts, you will be part of a team processing transactions in accordance with Service Level Agreements. Your role will involve following appropriate accounting, finance, and/or Human Resources policies and procedures, identifying discrepancies, clearing errors, and performing root-cause analysis. Additionally, you will contribute to the continuous improvement of all areas within the process scope and track/report specific Service Level Agreement requirements and metrics. Your key responsibilities will include: - Processing transactions in accordance with Service Level Agreements - Maintaining and updating team records management for tracking, communications, and continuous improvement purposes - Performing specialty accounting or human resources functions such as maintaining, reconciling, analyzing, and preparing financial statements - Reviewing documents for completeness and accuracy, analyzing system reports, and resolving problems to ensure data integrity - Compiling various reports for special studies and projects, preparing monthly financial statements, and communicating with customers for correct information - Operating a computer system for data input, retrieval, and analysis - Providing recommendations for system enhancements and process improvements - Facilitating improvement efforts with the Work Team and Customer and Process Support Team - Talking to customers, clients, or suppliers over the phone as required - Applying analytical techniques to perform statistical analyses, create accurate charts, tables, and graphs, and communicate findings effectively to key stakeholders In terms of qualifications, you should have: - Associate Degree or Bachelor's Degree or technical institute degree/certificate or an equivalent combination of education and work-related experience - 1 to 3 years of progressive work-related experience with demonstrated proficiency in one or more functions related to the position Key skills
