Spa Supervisor

Company Description

The Indian Hotels Company Limited (IHCL) and its subsidiaries are renowned for combining the warmth of Indian hospitality with global excellence. Leading the portfolio is Taj, recognized as the World’s Strongest Hotel Brand for the third consecutive year in 2024 by Brand Finance. Other distinguished IHCL brands include SeleQtions, Gateway Hotels and Resorts, Vivanta, Ginger, Tree of Life, and Amã Stays & Trails. Founded by Jamsetji Tata in 1903, IHCL manages over 335 hotels in more than 150 locations across four continents. IHCL is the leader in market capitalization within India's hospitality sector, listed on both the BSE and NSE.

Role Description

This is a full-time, on-site role located in Uttarakhand, India for a Spa Supervisor. The Spa Supervisor will oversee daily spa operations, ensuring exceptional customer service and maintaining high quality standards. Responsibilities include supervising staff, conducting training, performing receptionist duties, managing customer inquiries, and ensuring a clean and welcoming environment for guests.

Qualifications

• Supervisory Skills and experience in managing a team
• Excellent Customer Service and Communication skills
• Proficiency in performing Receptionist Duties
• Experience in Training staff
• Strong organizational and multitasking abilities
• Ability to work collaboratively in a team environment
• Prior spa or hospitality experience is preferred
• Bachelor's degree in Hospitality Management or related field is a plus