B2B–Kerala South

Essential Duties and Responsibilities:

• Own and drive the B2B revenue and client acquisition targets for the entire state.
• Lead, guide, and manage a team of Bank Relationship Officers to expand the customer base through both partner bank channels and direct sourcing.
• Guide and coordinate with the branch employees to make sure the relationship with partner banks is maintained thereby increasing the business through the said channel.
• Work closely with the regional and state teams in your respective area to organize marketing activities in the bank branches.
• Conduct regular training programs to the branch employees and Bank branch officials
• Strengthen and expand strategic alliances with banking partners to enable deeper market penetration.
• Identify high-potential locations and ensure deployment of the right talent and resources.
• Act as the senior-most relationship manager for all bank partnerships in the state.
• Regularly engage with senior banking officials at regional and zonal levels to identify and unlock new opportunities.
• Drive joint marketing and outreach initiatives with banks and financial institutions.
• Recruit, onboard, train, and mentor Bank Relationship Officers to ensure high performance and compliance.
• Conduct regular reviews, performance tracking, and skill enhancement interventions for the team. Foster a culture of accountability, collaboration, and excellence.
• Monitor day-to-day activities to ensure adherence to compliance, operational guidelines, and quality standards.
• Ensure timely reporting of business metrics, client engagement status, and market feedback to central leadership.
• Coordinate with internal departments (Marketing, Research, Operations, and Compliance) to enable seamless execution of business plans.
• Supervise key client relationships to ensure client satisfaction and business continuity.
• Stay abreast of market trends, regulatory changes, and competitor strategies and incorporate insights into the business roadmap.