Solutions SME - Software Integrations

We're looking for an experienced candidate for Pre-sales, Software, Integration and IT, to become part of our Solutions team and help integrate and commission our software solution for our rapidly-growing customer base on a global basis. The role will be responsible for designing required interfaces and integrating them with customer systems along with Pre-sales and support. As the SME for SW & Integration , you will be responsible for designing and defining the IT setup (network, security, firewalls, remote access etc.) and discuss and plan additional development with Product Owner ,Solution Architect and Delivery Manager, to drive implementations remotely as well as on-site with customers in manufacturing, distribution, and retail locations. In addition, the range of tasks is extended  by leading the integration with customers systems - starting from analysis of the systems to integrate, designing and aligning the data exchange and breaking it down, leading to a detailed interface communication plan.

Responsibilities:

• On a daily basis in this hybrid commercial and technical role, you will provide Software expertise during pre-sales and deployment phases of a project for our rapidly-growing customer base from initial conceptualizing to integrating our software solutions products into our customers’ systems.
• Working together with our presales, market development, delivery, solution engineering, and product development teams, you will kickstart the technical conversations and relationships with our customers / prospects to identify, design, and communicate solutions to meet their business needs.
• Design, develop and implement RFID solutions tailored to the specific need of the customer. 
• In depth understanding and hands on the RFID products and AD Software solutions and managing technical discussion with the customer IT team.
• Serve as technical expert on RFID Solutions and provide advice to internal team and customers.
• Analyze customer’s IT software landscape and design/define required interfaces and their integration with customer systems
• Design and define IT setup from an infrastructure perspective (network segmentation and topology, security, firewall settings, remote access possibilities etc.)
• Work with the Pre-sales team to design the IT Architecture and interfaces required for new project requirements.
• Work closely with the Global product team , Support team and delivery manager for any new product development/improvement.
• Participate in System Integration testing along with the customer IT team.
• Design the data exchange architecture from/to customer’s systems (which systems are sending and receiving data for which purpose, which methods are used, etc.).
• Prepare and get sign-off for Technical design document, interface design, other technical document and work closely with the solution architect for building the Solution design document.
• Standardize and templatize the SW design, integration process and documentation as required 
• Develop additional interface communication/data exchange SW components if needed
• If required, travel to customer sites around APAC for site survey and/or commissioning activities.
• Provide documentation of SW design and integration to internal product  and support teams
• Manage and resolve Level 2 support tickets for AD Software as and when assigned.

Your Background:

• Experience in software development in a cloud-based environment, ideally combined with a Degree in Computer Science or related field or equivalent
• In-depth understanding of working with RFID or IoT or equivalent data capture devices and necessary interfaces
• Technical expertise with hosting platforms (Azure, AWS, GCP are a nice to have)
• Knowledge on Data security, application security and cyber security as required for deploying large enterprise applications.
• Hands-on experience with API design and implementation 
• Must have implemented integration of enterprise applications like SAP, Microsoft dynamics with 3rd party applications.
• Software development with C# / ASP .NET Core / Angular, as well as database technologies (SQL / MS-SQL) are your cherry on the top
• Creativity and innovation, entrepreneurial spirit for growing a sustainable business to set your career at Avery Dennison
• Experience in solutions engineering and technical consulting; customer-facing experience is a must
• At least 8 years of Software Industry Experience with knowledge of Software Development Lifecycle (SDLC)
• Experience to create, manage, and organize technical documents effectively.
• Willingness to travel (20-30%)
• Team-oriented with strong collaboration skills
• Passionate, commitment to quality and success
• Excellent verbal and written communication skills
• Ability to quickly solve technical and business-related challenges
• Able to relate technical concepts to customers of all technical backgrounds
• Comfortable working in a fast-paced and dynamic environment

Qualifications

• Required: Bachelor’s degree in Engineering, Electronics and Telecommunications, Computer Science, Information Technology, or a related field.
• Preferred: Master’s degree in Engineering Management, Information Systems, or an MBA.