Solutions Consultant

As an IT Solutions Consultant at DHL IT Services, you will be part of a global team dedicated to driving the global economy through continuous innovation and sustainable digital solutions. Your role will involve providing IT solutions to Business Partners with a focus on digitalization, specifically within the Data Cleansing & Classification team at DHL Express. **Key Responsibilities:** - Analyze custom requirements and message spec interfaces to provide solutions meeting regulatory standards - Offer third-level operational support and resolve complex incidents - Collaborate with other IT support teams and engage with vendors to address firmware bugs and vulnerabilities - Serve as the expert for telecommunication and security system issues within the DHL Group - Manage, propose, and implement changes to production security devices in IT Services Data Centers globally **Qualifications Required:** - Strong analytical and consultancy skills - Deep understanding of Custom Clearance processes - Proficiency in custom messaging specifications - Ability to work independently under pressure - Effective communication skills in English At DHL IT Services, you will have the opportunity to work in a diverse and inclusive work culture and enjoy benefits such as hybrid work arrangements, generous annual leave, comprehensive medical insurance coverage, and access to in-house training programs for continuous learning and development. Join us on this exciting journey of innovation and growth at DHL IT Services.,