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Orange Business Services
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Solution integrator Monitoring and Observability

Solution integrator Monitoring and Observability

Orange Business Services

2 - 5 years

4 - 7 Lacs

gurugram

Posted:None| Platform:

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Skills Required

automation service assurance analytical machine learning agile incident management jira portfolio management application monitoring monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

At Orange Business, we are undergoing a major, cross-functional transformation to stay at the forefront of the industry This role is key to designing and building our next-generation monitoring and Observability platform, while also managing our current solution and leading the migration strategy to the new platform You ll be part of a dynamic team driving innovation and shaping the future of our organization

Our mission is to deliver outstanding digital experiences that amaze our customers, partners, and employees As a Solution integrator for monitoring and Observability , You will be responsible for designing and implementing end-to-end monitoring and Observability solutions, optimizing data pipelines, and enabling data-driven decision-making through real-time analytics

Deep expertise in service assurance, particularly in Monitoring and Observability for enterprise networks

Hands-on experience with full-stack Observability platforms, AIOps, and telemetry solutions (eg: Splunk ,MoogSoft ,ELK)

Hands-on experience with Monitoring platforms (eg: Ciena UAA ,Solarwinds, NNMi etc)

Strong understanding of cloud-native monitoring (eg, Prometheus, Grafana, OpenTelemetry)

Knowledge of automation frameworks for network and application monitoring

Experience with machine learning-driven anomaly detection and predictive analytics for service assurance

Familiarity with ITSM and incident management platforms (eg, ServiceNow, Splunk ITSI)

Ability to drive integration of monitoring solutions across hybrid cloud and on-premise environments

Develop and manage data ingestion pipelines from diverse sources: syslogs, APIs, databases, and Kafka

Build and optimize data parsing and transformation in Observability and monitoring platform

Define and enforce governance in monitoring and Observability platform including field naming conventions, tagging, and data models

Establish monitoring standards, on boarding procedures, and documentation for new data sources and use cases

Oversee the full software development lifecycle, from requirement analysis to deployment, and ensure proper documentation

Collaborate with product owners, business analysts, and other stakeholders to ensure alignment of technical solutions with business requirements

SAFe understanding is required to ensure familiarity with agile frameworks

Familiarity with portfolio management tools (eg, Jira, Microsoft Project)

Preferred to have certification in Observability platform like Splunk Core Certified Power User / Admin

Preferred to have certification in Monitoring platform like UAA Network Administrator / SolarWinds NPM

You should possess exceptional analytical and problem-solving abilities that empower you to assess complex situations critically and make informed, decisions that drive project success

Excellent communication and interpersonal skills are essential, allowing you to effectively collaborate with diverse teams and stakeholders at all levels of the organization, fostering a culture of open dialogue and transparency

A strong team-oriented mindset with a collaborative approach to working with others

Adaptability and flexibility in a fast-paced environment, enabling you to respond effectively to changing priorities

Strategic thinking and decision-making skills to align IT initiatives with business goals

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Solution integrator Monitoring and Observability