Job
Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Position Are you passionate about delivering high-quality digital healthcare products? Roche is seeking a GCS RIS Solution Delivery Engineer to join our team in Pune, India. At Roche, we believe in creating positive patient outcomes through innovative solutions and fostering an inclusive, collaborative environment where every voice is heard. As part of our team, you ll work closely with implementation managers and affiliates to ensure exceptional usability and efficient delivery of digital healthcare products, both remotely and centrally. Your role will be pivotal in driving quality work, improving workflows, and spearheading automation initiatives. Join Roche and transform healthcare for the better, embracing a customer-centric approach and technical expertise to make a real difference. Key Challenges In this role, you will: Deliver, configure, and test digital healthcare products based on clear customer requirements from implementation managers and affiliates, with a strong focus on quality and time to market. Work closely with implementation managers to understand requirements, continuously improving collaboration, processes, and tools for more effective delivery. Actively contribute to defining requirements packages for further development of tools, processes, standardization, and products. Apply defined standards and further develop best practices by actively addressing and sharing lessons learned. Maintain project status and timelines throughout the project duration to facilitate accurate status reports. Deliver high-quality customer solutions in complex production and development environments. Collaborate across departments to develop and implement improved workflows and processes. Identify and recommend opportunities to automate systems and tools. Who You Are As our ideal candidate, you possess: An advanced degree in IT or a related field. Experience or background in support and training, or delivery of software products, is a plus. Experience as a lab technician with an IT background or working with LIS or HIS solutions is an additional plus. 3+ years of experience in the diagnostics or software industry. Fluency in English (oral and written) Experience with HIS/LIS, ASTM, HL7, and communications protocol in general. Experience with software deployment, data integration, cloud platforms, and databases. Strong interpersonal and stakeholder management skills, including a customer-focused approach and highly effective teamwork and collaboration skills. Strong intercultural competencies and excellent communication skills. Excellent analytical and problem-solving skills. A passion for working in global matrix structures and interdisciplinary environments. Robust communication, teamwork, and intercultural skills as key strengths. Bonus Skills Experience in healthcare, diagnostics, or pharmaceutical domains. Experience working with Data Warehousing (DW), Dashboard Reporting, ETL / ELT Processing, ETL Testing, Agile Methodology, and Data Integration. Hands-on experience with Kubernetes and GitLab. This role is based in Pune, India. Are you ready to significantly impact the world of digital healthcare products? Join us and be part of a team that celebrates innovation and excellence. Global Grade - SE5 Please note that the global grade displayed is a target global grade for the role and the actual global grade offered to a candidate may vary depending on several factors - including scope and breadth of the role. For further information relating to global grading in Roche please visit the global grading gSite . Local regulations continue to apply. As you consider making a change within the organization, this can include not only roles and responsibilities, but also an impact to compensation and benefits. Please take time to review Employees on the Move gSite to understand more. Roche is an equal opportunity employer. Who we are A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let s build a healthier future, together. Roche is an Equal Opportunity Employer. "
