Solution Architect - SAP Order To Cash

Role: Solution Architect - SAP Order to Cash

Location: Bengaluru, iTPL

Main Accountabilities

Within his/her portfolio scope (as above), the SAP Domain Architect Order to Cash has the following accountabilities:

Solution Ownership

• Be the functional expert in the SAP Order to Cash areas (Minimum SAP S/4 HANA 1709; SD, LE , FSCM, MM and SAP TPM).
• Integration experience across SAP TPM and SAP IBP.
• Functional expertise in Allocation, EDI, Order Mgmt, Credit Mgmt, Invoicing, Collection, Disputes and Credit Mgmt functionality focused on Consumer Goods Processes.
• Engage with Upfield Global Process Owners (Order to Cash) and drive the creation of the Order to Cash Technical & Functional Roadmap
• Build and Maintain a Business Process alignment to underlying IT capabilities.
• Own the Technical Design of SAP Order to Cash solutions.
• Ensure solution documentation is in place.
• Build and validate adherence to Technical Standards by IT Partners (Development / Integration / Testing etc. standards)
• Help define an IT Product Roadmap Strategy for managed IT Platforms, based on Industry Best Practices, Software Publishers Roadmaps and Upfield specific functional strategy.
• Senior Presence and acumen to credibly work with Senior Business and IT Stakeholders.

Demand Management

• Review and Validate all New IT demand in the Order to Cash Area.
• Challenge requirements where they deviate from Best Practices / Standard solutions.
• Identify and propose best practices to meet business requirements.
• Ability to document and progress with Business Requirements for a fit for purpose solution and articulate that solution with Third Party SI.
• Work closely with Cross IT Platform Owners, Global Business Process Owners and IT Partners to manage Demand Backlog, Validate and signoff Functional and Technical Specifications and Effort estimation while maintaining the Product and Functional Roadmap strategy Technical Standards.
• Validate Impact assessment / Design documentation to ensure Operational Processes are not affected post deployment.
• Drive Cost Leadership in Demand Delivery by challenging any non-standard design / requirements.
• Work closely with Demand Delivery teams to ensure that the changes meet Business and Technology Standards Requirements.
• Manage the capacity and cost allocation of each new change.
• Ability to work closely with SI partner to ensure solutions are meeting business needs and processes.

Key Stakeholders

• IT Platform Lead (O2C)
• IT Delivery Manager
• IT Solution Architect (R2R)
• O2C Business Process Owners
• IT Partners
• IT Infrastructure and BASIS Managers

Minimum Requirements:

• 10+ years minimum experience in SAP Applications Implementation and Support Lifecycle within ERP Order to Cash applications and understanding of how this is used to support that sector of the Business.
• Experience in SAP S4/HANA digital core for the above (3+ years)
• Demonstrated experience in delivering SAP changes / projects either as a project manager or Solution Architect (4+ years)
• Good understanding of SAP Support Operations (2+ years)
• Experience in working with senior functional / business stakeholders across countries in a regional / global role (3+ years)
• Excellent communication and stakeholder management skills.