Job
Description
In this role at the leading AI-driven Global Supply Chain Solutions Software Product Company, you will be responsible for implementing the BY Category Management product suite as part of the Professional services & broader service delivery team within the Implementation (Deploy) cycle of projects. Your role will involve designing and developing solutions, business processes, user workflows, user interface, testing, ETL mapping, data modeling, and data loading. **Key Responsibilities:** - Demonstrate strong domain knowledge in multiple JDA Product solutions to configure and deliver solutions that enhance customer business processes. - Construct comprehensive solution architectures tailored to current and future customer business needs. - Serve as the Solution Expert for transformational projects and programs. - Lead Change Management efforts for global or regional program implementations. - Prepare and deliver presentations for user, management, and executive-level audiences. - Advise customers on industry best practices and process methodologies. - Assist Project Managers in planning efforts, including task-level implementation activities and role assignment recommendations. - Assess and address business needs that fall outside standard solutions, considering integration complexity and architecture constraints. - Facilitate and lead discussions on integration of product functionality and architecture, demonstrating data and process flow between JDA solutions. - Conduct and lead project phases, including business process analysis, design, construction, validation, and deployment. - Guide the project team in designing and developing functional specifications for modifications, interfaces, reports, and screens to ensure seamless technical and functional integration. - Create and modify procedural and system documentation throughout the project lifecycle. - Support the development and execution of test scripts to ensure software solutions meet customer business objectives. - Provide level 3 non-technical support during the "go-live" period and ongoing user support to maintain system integrity and functionality. - Identify and highlight incremental revenue opportunities with existing customers. - Act as a functional liaison between Project Managers, Solution Architects, key customer contacts, and users, including key executive sponsors. - Ensure effective knowledge transfer to key customer project teams. - Communicate customer-specific needs related to product functionality and enhancements to Product Management Groups (PMG) and Product Development (PD) teams. - Serve as a liaison between PMG, PD, and the broader team to share insights on new releases and functionality. **Qualifications:** - 10+ years of relevant experience in the Retail Domain preferred. - Ability to prepare and deliver presentations for user, management, and executive-level audiences. - Experience in system integration. - Strong knowledge of industry best practices and process methodology. - Travel readiness based on business needs.,
