0 years

2 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A sales engineer sells complex technical products by bridging customer needs with technical solutions, delivering product demonstrations and presentations, providing technical support, and working with sales and product development teams to close deals and ensure customer satisfaction. Key responsibilities include understanding client requirements, creating customized solutions, managing the technical aspects of sales proposals, and offering post-sale support and training to maintain client relationships.

  • Client Needs Assessment: Understand complex customer needs and identify how a company's products or services can meet those requirements.
  • Solution Development: Develop and tailor technical solutions, often in collaboration with sales executives, to address client challenges.
  • Technical Presentations & Demos: Prepare and deliver compelling presentations and demonstrations that effectively communicate the technical features and business benefits of products.
  • Technical Support & Expertise: Act as a technical expert, answering client questions, providing pre-sales technical assistance, and troubleshooting issues.
  • Proposal & RFP Management: Manage the technical aspects of proposals, including responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
  • Sales Cycle Collaboration: Work closely with the broader sales team to support the entire sales cycle, from initial contact to contract negotiation and closing.
  • Customer Relationship Management: Build and maintain strong relationships with new and existing customers, ensuring their ongoing satisfaction.
  • Product Feedback & Development: Liaise with internal product development teams, providing customer feedback to help improve product design and manufacturing.
  • Training & Education: Provide training to customers on how to use new products and also offer technical support to other members of the sales team.

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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